Kia Store East

“From the time I walked I felt great. I was greeted by the front desk which was quick to get someone to help me. Then I meet my salesman Eric who was very polite. Everyone that I encountered was very nice and I didn't feel rushed or just another number. They took their time and were very timely and efficient with what I wanted to accomplish. I'm looking forward to coming back again. It's nice not only to walk away with what you wanted but even better to be treated with respect and dignity as if you walked in with millions.”

“Shaun was the salesperson who helped me, and he was great! Very informative on the vehicle I was interested in, and truly felt that he was trying to help me. Talked me through the whole process and made things easy. It was my first time going to a dealership so I thought I was going to be pressured to buy. Shaun and the rest of the Kia staff were really helpful though and understood my financial constraints. 10/10 for them!”

“This is my fourth car from Kia East Louisville—and my third Seltos, so I think it’s safe to say I’m a fan! Every experience I’ve had here has been smooth, professional, and genuinely enjoyable. The team always makes the process easy, never pushy, and truly takes the time to make sure I leave in something I love. From sales (Eric)to finance (Keyshawn), everyone is knowledgeable, friendly, and respectful of my time. I never feel like “just another customer”—I feel like someone they actually care about taking care of. As for the Seltos, I obviously love it. It’s the perfect mix of style, comfort, and reliability that fit my life. If you’re looking for a dealership you can trust and build a long-term relationship with, Kia East Louisville is it. I’ll definitely be back when it’s time for car number five! 🚗✨”

“We recently purchased a vehicle from Kia Store East and had the pleasure of working with Zach Pinkham. From start to finish, Zach provided kind, professional, and attentive service that made the entire process smooth and stress-free. Throughout the back-and-forth negotiations, Zach and the sales management team were consistently fair and transparent. They worked with us to achieve a deal that felt right on both sides—giving us confidence in the value of our new car as well as our trade-in. What stood out most was Zach’s genuine approach. He listened carefully to our needs, explained options clearly, and never pressured us into making a decision. His professionalism and patience made us feel respected as customers, and his kindness made the experience enjoyable. We left Kia Store East not only with a great new car but also with the assurance that we had been treated with integrity. We highly recommend Zach Pinkham to anyone looking for a positive car-buying experience.”

“⭐️⭐️⭐️⭐️⭐️ Excellent Experience at Kia East Louisville! I had an outstanding experience at Kia East Louisville from beginning to end. Justin Gray, the General Manager, does an exceptional job leading the dealership. He is professional, welcoming, and truly committed to customer satisfaction. My sales consultant, Shauntreal Thornton, was fantastic. He took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. His knowledge and friendly approach made a huge difference. When it came time to finalize everything, Dylan Marr, the F&I Manager, made the paperwork simple and easy to understand. He explained everything clearly and without any pressure. If you’re looking for a dealership that truly cares about its customers, I highly recommend Kia East Louisville. Thanks to Justin, Shauntreal, and Dylan, I left completely satisfied with my purchase! 🚗✨”