Audi Downtown LA

“The best car buying/leasing experience I could ask for. Sam and Sevan were extremely clear in their communication, shared all of the info that I asked for without any "slipperiness" that I've encountered at other dealerships, and were very LOW pressure. It was a wonderful experience, I love my new Audi - and would highly recommend Sam and Sevan for any purchasing or leasing needs.”

“I’ve been to a few other Audi dealerships and the customer service at Audi DTLA is the absolute best! Nabeel and Hugo helped me get out of my lease 3 months early and were able to upgrade me from a 2022 Q3 to a 2025 A5 while lowering my monthly payment. I will definitely be coming back.”

“Found my favorite Dealer 👍 I was very pleased with what they did, but ironically enough, was highly impressed and absolutely delighted at what they DID NOT do! Hugo (Sales) was great from minute one. Relaxed, helpful, and informative. No hype, no assumptive close, no creating false scarcity - just open, clear, and easy to have a straight conversation with. Ayman (Finance & Insurance) was also great! Much like Hugo, no nonsense, no hard sell, no fear mongering - just straight up discussion around my options. Here's the kicker - not once was I asked for a review... and I love that! So much so, that here I am writing one out of my own volition and wanting to praise these gentlemen for their attitude and approach. That's contrary to the way the game is normally played these days, but that's one of the things I appreciated most about my experience with Audi Downtown - and will readily share my enthusiasm for that with anyone who wants to listen! 😊 The car..? It's great! Excellent used example, nicely detailed and well presented... but it's the fact that this was not a 'typical dealership experience' that impressed me most. Oh and yes, Audi Downtown is not exactly local to me - they're 3 hours from my home, but I'll be going there again in the future. Thank you.”

“This is my third vehicle purchase from this dealership, and once again, Solomon—on the Porsche side—delivered an exceptional experience. I’ve even referred several customers to him because of his consistent transparency and professionalism. Solomon always takes the time to ensure everything is clear and straightforward, making the car-buying process stress-free. He truly stands out for his honesty, attention to detail, and customer-focused approach. Honestly, the hardest part of the entire experience is choosing the color of the vehicle—everything else, Solomon makes effortless. I genuinely appreciate his continued dedication and outstanding service.”

“GO SEE VAL !!! This is my first time bringing my car to AUDI of Downtown LA for service. Our 2021 AUDI Q5 check engine light came on recently after 4 years and then my wife and I were very surprised when couple of days later it’s gone. I have so much expectation because VAL’s name at YELP and Google had a lot of 5 stars excellent reviews and did not know he was there for couple of decades already. I was lucky enough to meet Valentine Rautescu in person and was there waiting for me and very welcoming when I came in. He’s very detailed taking care fixing the check engine light by doing preventative measure of going through multi point inspection and preventing the issue not to happen again in the future. He also found out after the thorough inspection that my four year old AUDI Q5 Upper control arm Bushings on driver and passenger side wheels are separating already and needs to get fixed right away. And, HE DID successfully !!! From the beginning VAL was very welcoming, attentive and knowledgeable. His customer service is exceptional and his ability to keep consistent communication is amazing. I couldn't be more happy with our service!!! VAL went above and beyond to make sure we are fully satisfied with our AUDI Q5 mechanical and engine issues. Finally, Thank You to everyone at AUDI of Downtown LA Service Department for their level of professionalism, friendliness and Superb customer service. Looking forward to doing business with him again in the near future. We will definitely recommend to family & friends!!!”