
Google Customer Reviews
doma Sherpa
Feb 4, 2026
Rating:
“Buying a car is usually stressful, but this dealership made the process surprisingly smooth and straightforward. The team was professional, transparent, and easy to work with from start to finish.
A special shoutout to Richard, who went above and beyond to help me close the deal. He even assisted me outside his office hours to sort out insurance so I could pick up my car the very next day. That level of support made a huge difference and showed real dedication to customer service.
The dealership itself was clean, organized, and convenient, and the whole experience felt relaxed rather than pressured — which is rare when buying a car.
Overall, a great experience, and I would definitely recommend both the dealership and Richard if you're looking for a smooth and hassle-free car purchase.
P.S. I got me the 2026 Crosstrek Premium. And I added Richard’s card too.”
Jane Juarez
Jan 23, 2026
Rating:
“Hands down the best experience I came across while purchasing my FIRST vehicle! I went in on a random Sunday to browse and Raju showed me options and I was shocked to even find my dream car! The Subaru Team were great making sure I get everything I needed and it was a smooth transaction. I told him I needed a car by a week and indeed it happened! I appreciate everyone’s effort to have the car ready for the road! I attached his business card for recommendation! Check it out if you need a 🚗🚙🚘🚖”
Cynthia Shephard
Jan 8, 2026
Rating:
“I highly recommend this dealership—10/10 experience! After a really bad experience at Toyota, Subaru came through in a big way. Even though the WRX we wanted wasn’t initially at the dealership, they made it happen and had the car arrive and ready by Wednesday—right in time for his birthday.
The customer service was amazing from start to finish, and the whole process felt smooth and stress-free. They truly helped make my boyfriend’s dream come true, and I couldn’t be happier. Thank you for such an incredible experience!”
Mahbub Shaheen
Dec 20, 2025
Rating:
“My experience at Koeppel Subaru has been extremely amazing. I recently bought 2026 Subaru Outback XT. Very comfortable, smooth ride, modern tech, and confident AWD performance. Great space and safety features make it perfect for everyday driving and road trips. Special thanks to Sergei, Kenneth & Richard for their wonderful service. Highly recommended for new buyers.”
Johnny Baesa
Aug 29, 2025
Rating:
“12/10 The BEST experience I've had with a car dealership. I had been in the market looking to trade in my vehicle for months and other places in the area were unprofessional to say the least and I just wasn't getting the help I needed. Thankfully, the team at Koeppel is very customer oriented. Cindy was great at making sure I had an appointment and checking in on me prior to the meeting. Andre explaining everything in the finance office and answering my questions. From the texts, to the receptionist, to the actual in person visit, everything worked out. I want to give a big shout out to Richard Densu for making the whole process seamless. He is as professional as you can be. Informative, patient, kind, personable, and accommodating. Low key it was like visiting a friend and getting help. At the beginning of the meeting, I saw he had a WWE style championship belt sitting on his desk. Every month, the best salesman gets to hold on to this for performing well and generating the most sales. I understand why now and Richard, you deserve that belt all year! Thank you again to everyone that helped me with the process. MY family and I are extremely satisfied with everything and the new vehicle we are in. Although, I do miss my WRX, the new car is slowly filling that void. If I decide to purchase another WRX in the future, I'm definitely calling you Richard! Highly recommend this dealership.”