Heritage Cadillac Inc

“I've been taking my Cadillac Escalade to Heritage Cadillac since I've owned my SUV. They have always exceeded my expectations when servicing my vehicle, specifically Burrell Henry my Service Manager. One of the things which I appreciate from Heritage Cadillac is that I've always had the same Service Manager which goes a long way when working with someone who understands my vehicle's service history and recommends what is needed to ensure I get the optimal performance out of my Escalade. Burrell Henry has always provided a level of professionalism that goes above and beyond when discussing the needs of my Escalade. He should be commended in front of his peers as a shining example of what true customer service looks like as well as performing a job well done!! It is because of his excellent service and advise that keeps me coming back to Heritage Cadillac! Great job Henry!!!”

“After 12 years of owning my previous Cadillac it was time for an upgrade. I had gone to other Cadillac dealerships in the general area and wasn't impressed. I was looking for a specific color and model. It wasn't until I went to Heritage Cadillac that I found out why. The other dealerships didn't explain anything to me, but Joe did. He informed me that I would have to custom order the combination that I wanted and was more than willing to help. Not only did he order me exactly what I wanted, but he took the time to sit down and explain all the options. I really appreciated the help and the communication. He communicated with me every single step of the way. Even months after my purchase he will occasionally check in and ask if I am enjoying my purchase, which I absolutely do. I would highly recommend Joe. I recently hit 6k miles and had to bring my CT5-V in for service. They have a wonderful waiting area with TV, snacks, and beverages; all complimentary. Even though it is a longer drive to Heritage, I will gladly go to there for all my service and all my future purchases. I am happy that I had the experiences that I did and will continue being a patron here.”

“We wanted to share what a terrific experience we had with the Service Department at Cadillac Heritage. My husband brought his car in for service and was taken care of exceptionally well. Steve did an outstanding job addressing all of our concerns, and his team completed the work with professionalism and high-quality service. We want to say a heartfelt THANK YOU to Steve and his staff for their fantastic work. It truly gives us peace of mind knowing we are driving a dependable vehicle. We highly recommend this dealership!”

“We had an absolutely amazing experience at Heritage Cadillac! From start to finish, the process of buying our new 2026 Cadillac Escalade was the best dealership experience we’ve ever had. Our salesman, John, was outstanding—honest, friendly, knowledgeable, and completely hassle-free. He made everything fast, smooth, and stress-free. No pressure, no runaround… just genuine customer service and professionalism. We truly can’t say enough good things about John and the entire Heritage Cadillac team. If you’re looking for a dealership that values honesty, respect, and efficiency, this is the place to go”

“Hello. The heritage Cadillac is one of the most professional dealers I have ever visited and the service is impeccable. With that said we experience a remarkable dealership for our new 2025 optiq with no hassle and extremely informative , But most of all very friendly and Great people.”