
Google Customer Reviews
Debbie H
Feb 24, 2026
Rating:
“The best car dealership experience I have ever had. Zachary was amazing! He make us feel so comfortable and answered all our questions and then some. It was like sitting down with someone you knew for years. I will definetly recommend Zachary to others. Thank you Zachary for a seamless, easy and aweseome experience”
Keith Manzano
Feb 14, 2026
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“I would wholeheartedly recommend Carmax to any newcomers interested in purchasing a vehicle. While yes, the vehicles they provide can vary from used to mint used or new, their service work for the customer and staff provides a welcoming atmosphere. Furthermore, prior to purchasing, they will introduce you to their available line-ups on their lot, and if there isn't one that has peaked your interest, they will work with you to coordinate the vehicle you want from other available dealerships either in person, or online. Alan, whom I did business with for purchasing my vehicle, was very helpful in assisting me with the process of inspecting my vehicle, to concerns I initially had, which was their warranty service package, to the finalization and closing of the deal for purchasing my vehicle. I discussed with him my interest in purchasing the last generation, and rare gem find of the Lexus ES 350 Ultra Luxury before they made it hybrid. Which, to my surprise, they had available, and to add to it, was almost brand new. His rapport, and discussion with me felt like I was chatting with a good friend. Would recommend doing business with him once more in the future.”
Nick Marte
Feb 6, 2026
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“This was my first time purchasing a car online, and CarMax made the experience very easy and straightforward. The process was clear, fast, and completely stress-free. The paperwork was handled efficiently, and there was no pressure or back-and-forth like you often experience at other dealerships.
There was a small issue with my first vehicle, but CarMax handled it professionally and made sure I ended up with the right car. The replacement process was smooth, and everything was taken care of without hassle.
Casey assisted me from beginning to end and was outstanding. She was professional, attentive, and communicated clearly throughout the entire process. Because of her, everything went seamlessly. If you’re visiting this location, I highly recommend asking for Casey.
Overall, a great experience, and I would absolutely recommend CarMax to anyone looking to purchase a used car online at their own convenience.”
Vannessa Buck
Jan 22, 2026
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“Had an amazing experience with Trevor! Purchased my first car and he was such a kind and pleasant person to work with! I had an awful experience elsewhere but working with Trevor was such an amazing contrast and I appreciated that a lot!!! Thank you so much! He made the entire experience a lot less daunting for a first time buyer💜”
Dave Pappas
Nov 7, 2025
Rating:
“Outstanding Experience Selling and Buying Through CarMax — Thanks to Casey Baran!
I’ve used CarMax several times over the years to both sell and buy vehicles, and I’ve always had great experiences. But this time, working with Casey Baran truly set a new standard for exceptional service.
From start to finish, Casey went above and beyond. She kept in constant communication, followed up promptly, and had everything prepared for each of my appointments and visits. I even had a vehicle shipped from out of state, and she made the process effortless.”