Lakewood Ford

“I purchased a Transit connect from this dealership and paid $10,000 for a warranty,I had leaking coming from my engine so I take it in to get looked at it takes 3 days for the service to give me an answer on the issue mind you I have this vehicle for work and have to cancel all work till I get my vehicle after 3 days and bad communication with service advisor that doesn't have answers on anything about what's going on,they find leaking coming from transmission which they claim my warranty doesn't cover says it's $1200 to repair and leaking coming from motor that is covered,and so then tells me I owe a $250 for a deductible on my warranty that I paid $10,000 for at this dealership, I've never I'm my life have paid a deductible for a warranty for something already paid for. This is wrong, Lakewood Ford has bad service and taking 3 days for a diagnosis on a problem is not exceptible now going on 4th day to repair problem not happy,”

“I called four times to check on my warranty on my truck every time I called I got to run around still haven't heard back from anybody it seems like everybody that works there doesn't know what to do or who to talk to about my warranty beware”

“Thanks for Noah for guiding me in my search for my first car! I appreciate all of the knowledgeable staff I spoke to!”

“I bring my F150 here for servicing. It’s a clean and well kept dealership. Honest and upfront pricing. I will continue to bring my vehicle here.”

“Great experience really took care of us! -Dino and jerry are the real deal!”