Lexus of Lakeway

“I just completed an out of state purchase and my salesperson, Ceslie, was amazing to work with, from start to finish. I never felt rushed or pressured to buy. She even helped me with transport contacts. I would definitely work with her again.”

“I had an exceptional experience purchasing my Lexus IS 500 Ultimate Edition from Lexus of Lakeway, even though I’m located in the DFW area. Despite the distance, this was hands down the best car-buying experience I’ve ever had! Ceslie was incredible to work with—professional, knowledgeable, and never pushy. All of our back-and-forth communication was prompt, clear, and transparent, which made buying a vehicle remotely smooth and stress-free. She answered every question thoroughly and kept me informed every step of the way. Another huge plus: no markup. The car was sold at MSRP, which speaks volumes about the integrity of this dealership, especially in today’s IS500 market. The entire process was seamless, efficient, and genuinely a positive experience! I couldn’t be happier with my new IS 500 UE, and I would absolutely recommend Lexus of Lakeway to anyone—even if you’re buying from out of town. In addition to Ceslie, Hailey from the finance department was fantastic to work with. Again, never pushy and extremely helpful. We were in / out of the dealership in a little over an hour! HIGHLY RECOMMEND!”

“The car I wanted originally was sold before I arrived. They called to let me know but I decided to go anyways. There was no pressure from anyone including the finance person, which is super rare in my opinion. It was great experience from start to finish. I love my NX350!”

“They were wonderful. We drove from San Antonio to Lakeway. Took just over 2 hours to get there. Ashley was amazing. Since we were getting there before closing, she was able to stay behind to help us out. She handled all the paperwork via text and call so that we were able to have everything done before getting there. She was also able to answer any questions and send pictures as we went. Once we got there, still did a test drive. Smoother sailing. Richard was a huge help in ensuring everything was explained properly. If I had any questions or concerns, Ashley was able to help me after the fact. Highly recommend!”

“I have to be honest, I was mentally preparing for the usual dealership runaround when I went in to lease my new Lexus. But wow, was I wrong. From the second I walked in, everyone was just so genuinely nice. No pressure, no hovering—just friendly people who actually listened to what I was looking for. My salesperson, Melanie Welch, was fantastic. She answered my (many) questions without making me feel rushed and took the time to find the model that was the best fit for me. The best part? It was actually quick and easy! The test drive was simple to set up, and when it came time for the paperwork, it was the most painless finance experience I've ever had. No sitting in a back office for hours. Everything was clear, they explained it all in plain English, and we were done before I knew it. Picking up the car was the cherry on top. It was perfectly clean and ready to go, and they walked me through all the features without making me feel silly for asking. I drove off feeling excited, not exhausted. This whole process was just… smooth. And respectful. They treated me like a person, not a commission check. It’s how buying or leasing a car should always be. Huge thanks to the team at Lexus of Lakeway for making it such a great experience. You’ve got a customer for life.”