Ted Russell Ford Lincoln Isuzu Truck

“Alex at Ted Russell Ford’s Service Department took great care of me when servicing my Expedition. I had a brake line recall (seems kinda serious) that several other dealerships, including the one I bought my car from, just couldn’t seem to fit me in for months, but were more than willing to do my brake and oil change. Alex got me in, in a few days, did a fantastic job, kept me well informed and got the work and inspection done quickly. I could not ask for better service. Alex and Ted Russell Ford’s Service Department insured my next purchase will be from Ted Russell.”

“Roy was awesome to work with. No pressure and worked with us to get a great vehicle at a great price. Bill the finance manager was very accommodating with our unique situation and both went to the extreme and had faith we would follow through with our promise and commitment when it came to paying for the vehicle. Thanks guys! Again you are great!”

“JT McDaniel helped me find the perfect car. Call the store and ask for him. He’ll do everything he can to get you something you love! Everyone at Ted Russell Ford is exceptional. Thanks for listening, and making the process so easy!”

“Full transparency- I was hesitant to use a Ted Russell dealer because of the experience my wife had a few years ago with the Nissan dealer here in town. However, I’m glad I took the chance and I am leaving 5 stars solely based off of our experience with Matt “Howdy” Howerton (Sales Consultant). I work in marketing and work directly with our sales organization and field Team Members, and Matt checks all the boxes for really taking care of the customer. I just purchased a F-150 Lightning and I love it. Matt has helped post sale, with accessories and even went the extra mile to help solve miscommunications with Ford / Qmerit with my Home Charger install. He’s also helped steer me in the right direction with accessories and parts, as I’m looking at getting a truck bed cover for travel. If you want a Sales Consultant that will provide transparency, make the purchase quick and easy, find you the best deal, and genuinely care about your wholistic experience, I would recommend Matt! We will be using him again whenever my wife decides to upgrade her car.”

“Had my oil changed this weekend and Jeremy and Company did an excellent job. I'm so glad I chose them is my go-to service department. He went out of his way to assure us that every detail was looked into and even found us a discount coupon for a little something extra thanks Jeremy and thanks Ted Russell Kingston Pike.”