Grayson BMW

“I just want to say Shane was great, I called made a offer and he made it happen. I bought my vehicle the same day, he even picked me up when Uber dropped me at the wrong Grayson dealership (my fault not Uber's). I absolutely love my car, it is clean and in great shape. Call Shane and tell him Kimberly sent you ❤️”

“I have been looking on the internet for a used BMW for a few months. While visiting the Knoxville area from Alabama I found the vehicle I was interested in at Grayson BMW. I called and left a message to which Shane responded. Over the next couple of days we discussed the vehicle and I eventually went to the dealer for a test drive. To make a long story short I will simply say this is the best buying experience I have ever had in the past 42 years of buying BMWs. Shane promptly returned all my calls and texts, answered all my questions, worked diligently to help me buy the car and professionally negotiated an agreement that we were both happy with. He was courteous, polite, friendly well spoken and knowledgeable. Since I am out of state I need delivery to Alabama and he is currently coordinating with a company to help me with that After we closed the deal on the car he introduced me to the financial advisor, Jesus, who was just as pleasant and helpful as Shane. Jesus explained all the details of the financing, helped me get the best rates, explained options to add to the car (3 year factory warranty extension and wheel/tire warranty) and other items that I eventually declined. Again, a wonderful experience that would make me a repeat customer. If you are in the market for a car, give Grayson BMW a call and ask for Shane and Jesus”

“One of the better experiences I have ever had! Diego was my salesman and wasn’t tour average salesman. He wasn’t pushy like some people in sales are. Diego was very enthusiastic about what type of vehicle I was looking for and wanted to find exactly what my needs were and he did!! He went above and beyond to search the lot to find it! It was everything and more! I compared prices with several dealerships and Grayson BMW had the best price on the car so we purchased it! My experience couldn’t have been more perfect! Diego is the man to see if you go to Grayson please ask for him! You won’t be disappointed at all! He will do what he can to get you what you want and at a price you can afford! Thank you Diego!!”

“Swung by Grayson BMW in Knoxville and was met by salesperson David Carter. I saw a X5 with the M Sport package and we took it for a test drive. Loved the car and was able to work out a fair deal. Amy Lasker, Finance Manger, handled the paper work and could not have been nicer. The entire no-pressure experience was as pleasurable as the BMW driving experience. For that they get 5 stars from me.”

“Jason Rossini was super personable and knowledgeable. He made car buying as streamlined as possible. I usually don’t have the patience for the process, but my experience at Grayson BMW was not too bad. The customer service experience was a good one!”