Carvilla

“I visited Carvilla on March 6, 2026 to purchase a 2022 Rivian R1T Adventure Package (Stock #NN007505). The vehicle was advertised online at $46,700. However, when I received the buyer’s worksheet, the dealership added a $999 documentation fee on top of the advertised price. I asked if the fee could be removed or included in the advertised price, but the dealership declined. Under guidance from the **Georgia Office of the Attorney General Consumer Protection Division, non-government fees such as dealer documentation fees are supposed to be included in the advertised vehicle price. Only government fees (tax, tag, title) should be added separately. Because of this, I filed a complaint with the **Georgia Office of the Attorney General Consumer Protection Division. I even emailed the sales manager, Gustavo E Belzares, giving the dealership the opportunity to resolve the issue and complete the purchase by removing or adjusting the $999 fee, but I never received a response. I was genuinely ready to buy the truck that same day. Unfortunately, the pricing practice and lack of response prevented the deal from moving forward. I hope the dealership becomes more transparent about their advertised pricing so customers know the true cost before visiting.”

“Alain was super nice guy. Very attentive and focused during my truck buying process. Made it one of the easiest car buying experiences I’ve ever had. Highly recommend you go see him and let him find your vehicle like he helped me.”

“I had a very positive experience. I felt respected and heard throughout the entire process. Everything was clear with no surprises. Thank you for making my car purchase easy and stress-fre”

“If I could give more than five stars, I would. Kaela and Mike made this hands-down the best car-buying experience I’ve ever had. From start to finish, they were professional, transparent, knowledgeable, and genuinely cared about making sure I got exactly what I wanted — not just making a sale. Kaela was incredibly attentive and organized, answered every question without pressure, and made the entire process smooth and stress-free. Mike went above and beyond to make sure everything made sense, walked me through the details clearly, and made the experience feel easy instead of overwhelming (which is rare at a dealership). Together, they were the perfect team — honest, efficient, and personable. I never once felt rushed or pushed, and I left feeling confident and excited about my purchase. This is how buying a car should feel. If you’re even thinking about buying a vehicle, ask for Kaela and Mike. You will not be disappointed. I’ll absolutely be recommending them to everyone I know and will be back for my next vehicle without question.”

“5 ⭐️s Great customer service here! My experience was easy and smooth. Be sure to ask for Jordan Gillette. She was amazing and really made me feel like a was her top priority throughout the buying process. She went above and beyond my expectations!! Thank you again Jordan for an amazing experience!”