BMW of West Houston

“The sales experience at BMW of West Houston was at another level. Izzee Ghazawna and Kristjan Rosario were amazing to work with!!! No games, Listened to what I was looking for and made it happen. Izzee walked me around the car pointing out all the features when I arrived at the dealership. Kristjan helped me set up all the setting to my liking post sale. It was great to work with people who were passionate about BMWs and knew their product. I can’t recommend them enough.”

“Frank Wang from BMW West is without a doubt the best Sales contact I have dealt with (background I have sold/bought over 6 cars in the year 2025 for various unfortunate reasons at various dealerships). Frank was engaging from the outgo, listened attentively to our needs and came up with a variety of cars for us to test drive and view. He was knowledgeable, giving his opinions where it mattered and handled our concerns professionally. One of the most important aspects was his follow up and commitment in carrying out his promises. BMW West is now my go-to dealership for all my future cars because of Frank. I am also going to recommend all my family and friends to this man. Thanks again Frank and we will see you again soon!”

“Salesman, Agustin Godino , was professional, efficient , knowledgeable, and very kind throughout the whole process from beginning to end with the purchase of my BMW X3 SUV. He also insisted to be available for any future concern’s, question’s, and assist with scheduling maintenance appointments when needed. Ali, a sale's manager, always checked in to ensure I was pleased and taken care of. Easiest experience I’ve ever had purchasing a vehicle. Make sure to have Agustin as your salesman so you’ll always leave happy!”

“I was looking to purchase a new 2026 X5 sDrive 40i and visited BMW of West Houston. My salesperson, Chris Blair, was extremely friendly, knowledgeable, and dedicated to answering all my questions—of which I had plenty, as I was new to the BMW brand. He gathered the keys to open up a vehicle for me and showed me all the features and packages I was interested in. We drove around the dealership so I could see the various exterior colors available. He also stopped to show me the interior colors and leather options to consider. Throughout the process, he was never pushy; he really listened to my needs and my "must-haves." Once I selected the vehicle I wanted, we sat down to discuss the numbers. We worked together to create a fair deal for both my trade-in and the new X5. Even though it was late and past closing hours, Chris took the time to wash the car and have it ready for me to drive home while I was in the finance department finalizing the deal. After completing the paperwork, he prepared for me to take the car home. He also set up an appointment for the next day to tint my windows and arranged a personalized session with me to help set up the My BMW app, Apple CarPlay, and many other features. Chris Blair is an exceptional individual passionate about ensuring his customers are satisfied, providing support every step of the way. I highly recommend anyone in the market for a new or used BMW to work with Chris! Sincerely, Albert Gomez”

“This is our third BMW X3 from BMW of West Houston, and once again, the experience was exceptional. Berj Khanoyan, sales manager, was extremely professional throughout the entire process, making everything seamless and stress-free. His team, especially Ranya and Aria, went above and beyond to ensure every detail of our new car was handled with great care. Their dedication and attention to detail made the delivery process impeccable, the car was presented in the cleanest and most pristine condition imaginable. We truly appreciate the outstanding service and commitment from the entire team. BMW of West Houston's team truly exemplifies the five-star service at its finest. Their professionalism, attention to detail, and genuine care reflect the very best of what Houston has to offer. From start to finish, the experience was seamless and elevated, an embodiment of excellence that sets the standard for luxury automotive service. Again, Berj, Ranya and Aria....thank you all so very much for everything!”