CarMax Jensen Beach

“I had much trepidation selling a car at CarMax because I thought it would be grueling. We had the best experience! I did all the paperwork online and the appointment experience was seamless. Ms. Tamara Luaces took care of us and she was pleasant and professional and made the experience such a pleasure!”

“No pressure car purchase experience. Kyle was great, explained all my options, answered literally any question I had regarding the vehicle, my lease-trade-in, financing options & MaxCare. I test drove a Macan S & a Mercedes Benz GLC 300, & left with my GLC in less than 4-hours. Highly recommend CarMax & will use again in the future. Update: Jonathan, CarMax service department made sure that a couple of repairs were completed on a timely basis. He was patient, persistent & worked through a vendor parts obsolescence issue. Communicated courteous through this entire process, ensuring customer satisfaction. I will highly recommend CarMax's Jensen Beach service department.”

“CarMax made my car buying experience the best I've ever had. No pressure. Here's the keys, go look at it. Go take it for a ride. Fantastic. Even after I bought it I was told; you have 10 days to return it no questions asked. If you're not happy; just return it. Who says that? Not a car dealership. Then they give you a 90 day warranty if you do have any problems. And to top it off the vehicle I bought had a great price. Lower than every other place I was looking. Cassandra who I was working with was quick and efficient. I couldn't be happier. I'm 77 years old, and a car enthusiast who over my lifetime has bought about 20 vehicles. This was my best experience. Give them a try, you won't be sorry.”

“My #1 dealership 5years strong! The 2nd year my parents Bday~Christmas gift to me. This time Katie lead the way & she is amazing, attentive, on top of being A+ professional. I'm very happy with our choice, thank you Katie!! 3rd buying experience & 3rd time was the charm🎉”

“It’s not often that you can give a car dealer a 5 star review but I’m now a big fan of this company. You know the usual runaround you get when you try to buy, trade or sell a car to car dealers. The garbage tactics they use can be so tiring… and so OLD SCHOOL if CarMax is the new way to buy/trade/ or sell a car. Although I’ve purchased and sold many cars, this was my first dealings with CarMax and it was unlike any “dealer” experience I’ve ever had. We saw a car for sale online from a CarMax store in Tampa, FL that was exactly what we were looking for. We had a choice to drive to Tampa (a 3 ½ hour drive) or have CarMax ship the car for $100 to our local Jensen Beach, FL store. We hesitantly chose to pay the fee. A nice touch, the company kept us in the loop on when the car shipped, arrived and was ready for viewing. We stopped in, viewed, provided our drivers license and drove the car and found it to be everything the add stated. We decide to buy the car on the spot. Here’s where it gets interesting. Unlike car dealerships, there was no haggling, hand offs to the finance manager, hard sells, etc that are the usual games car dealers play. Simply here’s our price, take her out, if you like the car, sign here. If not, check around, compare prices, (which we had done previously and their price was on the low end of all we saw) and if you like it, sign here. Your new (used) car will be ready for you in a few minutes (which it was)! Have a trade in (which we did)? Great let’s look at it, take some pictures and here’s our offer (good for 7 days at any CarMax store). End result we traded in our old used car and got our new (used) car in one painless transaction! THE COMPARISON: This is where CarMax really stands out… We also had a car that we wanted to sell straight up. It was a Chevy Equinox that had only 4,000 miles on it. We knew that because of its like new condition and really low mileage, it would be pretty desirable and bring a good price. We decided to first, get a bid from Wallace Chevrolet in Stuart, Fl. Clearly the used car manager did not think the great condition or low mileage was important. After going through all the typical sales garbage they throw at you…. “How much do you want for the car?” (Dumb question that has no relation to how much they’ll pay). “The new model is redesigned so there’s not much call for this year” (you can stop the set up and just give me the price you’ll pay)! “White’s not really a good color” (BS, this is Florida, do I look like I was born yesterday?) “This is the best price you’ll get anywhere but, it’s only good for 24 hours” (Right dude!). After all the typical car dealer garbage laid on us, they gave us a price of $23,500. What was Carmax’s (no bs) good for 7 days price? $25,000. Guess who now owns our Chevy Equinox? You bet… CarMax! Why anyone would go to a dealer to sell/trade or buy a used car is beyond me!”