
Google Customer Reviews
Aliya Barnes
Feb 21, 2026
Rating:
“I accompanied my friend in purchasing a Subaru Crosstrek yesterday from this dealership. A gentleman wearing a bucket hat and a gorgeous smile came out of the vehicle at the end of the purchase, and I asked him his name (Nick). I have to say that the detailing on this car was absolutely impeccable and his professionalism was noteworthy. I hope that this dealership knows they’ve got an absolute gem on their team. Highly recommended!”
Ron Neumann
Feb 4, 2026
Rating:
“Had appointment at 7 AM on 4 Feb 26. Took car over about 3 PM on the 3rd so we weren't worried about driving first thing in the morning after the recent snow storm. Dropped car off with two planned stops on way home. Made one (not long) stop on Western Blvd and before we got to the second stop on Yopp Rd we already had a text saying the car was ready for pickup. Hadn't occurred to us they were going to work on it that afternoon. Great experiences every time we've been to their service department.”
Jay Gomez
Nov 15, 2025
Rating:
“Jonni Aidoo is your go to guy. Absolute epitome of service above reproach. Fantastic experience my wife and I had. Wouldn’t recommend many salesmen, but Jonni deserves the credit he’s due. Honest, patient and respectful. Made the transition into the GMC family enjoyable and easy.”
Monique Michaud
Nov 12, 2025
Rating:
“I was in the Jacksonville area for a while and needed an oil change and to have my truck looked over since I travel a lot. When I brought it in they took it right away and I probably waited about an hour which was amazing!!! Then this past weekend my AC decided to crap out- funny a week before I am leaving the area! Luckily I was able to schedule an appointment! Again my truck was taken in right away and diagnosed within an hour! they were nice enough to give me a ride home since it was going to take a few hours-said possibly may keep overnight which was ok. But then I got a call from my service advisor Allen letting me know it was ready to go! Now from experience with dealerships this NEVER happens! So yes I was very impressed- oh yeah and they came to pick me up! I didn't get the girls name but she was awesome!! And a big shout out to my service advisor Allen!! He is absolutely a pleasure to deal with- you guys are very lucky to have someone like that!! Thanks again guys for everything and taking care of my girl ;-)”
Blair Kelly
May 9, 2025
Rating:
“Absolutely enjoyed my experience at Moore Buick GMC in Jacksonville. I drove from Wilmington to Jacksonville today and purchased a 2025 Buick Envista. The entire experience was professional, organized and the employees we interacted with were courteous, friendly and very helpful. Left there with exactly what I came for, the price i wanted and it took less than 3 hours to accomplish it all while at the dealership. Which is unheard of these days. You normally spend anywhere from 4-6 hours buying a car. Not today. Very pleased with the vehicle and my experience there. I recommend 10/10.”