Jacksonville Chrysler Jeep Dodge Ram Arlington

3.7 Google
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Google Customer Reviews

Moises Robles

Nov 2, 2025

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“We would like to thank the Arlington CDJR team. You guys were extremely helpful. My family and I would specifically like to Thank Tamer for helping me find the right truck and being so welcoming, Ben at Financing was also a great pleasure to work with explained everything perfectly making the whole process a breeze. Just so happy to have worked with you all. I am a one Happy Ram Owner.”

Michael Cole

Oct 19, 2025

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“I recently purchased a certified pre-owned 2020 Jeep Wrangler from Jacksonville Chrysler Dodge Jeep Ram Arlington, and while the process had its challenges, the service I received was outstanding — particularly from my salesperson, Alex. Alex’s commitment, knowledge, and patience truly stood out. He made a stressful situation much more manageable, and his dedication to getting things done right gave me confidence in the dealership’s service team. If you’re looking for a salesperson who listens, cares, and goes the extra mile, Alex is definitely the person to see. Overall, despite the initial hurdles, I appreciate the professionalism, transparency, and quality of service at Jacksonville Chrysler Dodge Jeep Ram Arlington — especially when paired with a salesperson like Alex.”

Alain Daou

Oct 2, 2025

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“⭐️⭐️⭐️⭐️⭐️ Unmatched Service from Matin and Karim — Loyal Customer Since 2013! I purchased my very first car from this dealership back in 2013, and from that moment on, Matin and Karim have been my go-to people. It’s now been over a decade, and I can confidently say that the service they’ve provided to me and my family has been nothing short of exceptional—every single time. Matin and Karim are true professionals who genuinely care about their customers. They’re not just trying to make a sale or rush you through the process—they take the time to listen, explain everything clearly, and make sure you’re completely comfortable with every decision. That first experience I had in 2013 left such a strong impression that I’ve continued to come back ever since, and I’ve sent friends and family their way, too. Whether it’s buying a new vehicle, getting service done, or just asking for advice, Matin and Karim go above and beyond to help. They’ve always treated my family and me with kindness, respect, and honesty, and that kind of consistency over the years is incredibly rare. No matter how big or small the issue is, they never hesitate to step in and make sure we’re taken care of. What I appreciate most is how they make you feel like more than just a customer—you feel like you’re part of a community. They remember you, they follow up, and they genuinely care about your experience. In a world where good service can be hard to find, Matin and Karim set the bar incredibly high. Thank you both for being so reliable, thoughtful, and exceptional at what you do. You’ve earned my trust from day one, and I’m proud to say you’ve got a lifelong customer in me. Highly recommend Matin and Karim to anyone looking for honest, high-quality service from people who truly care.”

Sara Wynne

Sep 13, 2025

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“Thank you to Kareem and Wayne for helping our family leave the dealership with not One but TWO Brand new Awesome vehicles. They both treatED us with such a warm embrace. If I EVER have to get a new car we will both come look for them. Thank you both again for the Outstanding customer Service you made us feel at home.”

TYLER BOYLSTON

Jun 17, 2025

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“We purchased our Jeep Grand Wagoneer from this dealership for over $90,000, and have kept it fully serviced according to the manufacturer’s schedule. The vehicle currently has 78,000 miles, and over the past five weeks alone, it’s been in for service three separate times for the same persistent issue — which still has not been resolved. We’ve already been charged over $3,000 across these visits, and despite that, the problem keeps returning. The service department has replaced the battery, sensors, and a few other related components, and has also completed all recall-related work. Yet the issue continues. To make matters worse, we’ve repeatedly been told that the problem is not mechanical, but rather due to the driver. That explanation is not only frustrating, but dismissive — especially after multiple repairs and thousands of dollars spent with no lasting fix. This is our primary family vehicle for a family of six. We cannot keep going back and forth for the same unresolved issue. For the price paid and the effort we’ve made to maintain this vehicle properly, this experience has been extremely disappointing. I’ve asked for this to be escalated beyond the service advisor level, and I strongly urge the dealership to take real accountability before this situation worsens.”