Napleton Kia of Carmel

“I had originally went in for a rear hatch to be fixed on my ‘22 Telluride. Well I happened to walk into the lobby and a simple hello with Karla Ledezma led to wonderful conversation where a trade I didn’t think was possible started. We agreed on an incredible deal and drove away with a ‘25 Telluride, same day with a full detail and full tank. While there, we also began the process on a trade deal for my wife. Karla was incredibly attentive, honest, and relatable. We Didn’t feel pressured or rushed and kept us comfortable. We are excited to do business with her within the next week.”

“I was in the area during winter and got a tire pressure warning because of the cold weather. I drove in without an appointment, and Beth took great care of me. Even though the place looked busy, the service was very fast and I didn’t have to wait long at all. Everything was done in about 15 minutes. Overall, a smooth and pleasant experience.”

“I bought a Kia Stinger GT2 from this dealership. Nick Pitocco was my sales representative, and he did an amazing job streamlining the process, and keeping up to date on information about my car. So happy with my new vehicle!”

“Outstanding Experience with Ethan Frederick at Napleton Kia of Carmel From start to finish, our experience with Ethan Frederick was absolutely exceptional. He is everything you could hope for in a sales consultant: friendly, knowledgeable, professional, and genuinely interested in helping his customers find the right fit rather than just make a sale. Ethan took the time to really listen to what we needed in a vehicle and what we wanted if it could fit within our budget. He never made us feel rushed or pressured, and he explained every detail clearly, from the features of each model to financing and trade-in options. His patience and attention to detail made the entire process easy and stress-free. When I first came in without my husband, Ethan respected that I was just exploring options and helped me narrow it down to two great choices. We scheduled a follow-up later that week so my husband could see them too, and Ethan made sure everything was ready for that appointment. He worked with us to get a fair price on our trade-in and more value than we expected at our price point. The financing process was fast, transparent, and easy to understand. Ethan even brought us a few different options so we could choose what worked best for us. When I came back the next morning with a cashier’s check, the car was spotless, gassed up, and waiting out front ready to drive home. Ethan goes above and beyond to make sure his customers are happy. He is the kind of salesperson who earns your trust right away and delivers on everything he promises. We highly recommend Ethan to anyone looking for a new or used vehicle. He made what can sometimes be a stressful process genuinely enjoyable. We will definitely be back to work with him again.”

“Probably one of the best car buying experiences I have had in a long time. Great service all the way through! I called in ahead of time about a used vehicle on the lot, and spoke to the owner , Mike, and he was super friendly. When I got there to look at the car, a friend told me me to ask for Allen, and that was a great choice. Super nice guy, very knowledgeable, and all around swell ! Absolutely ask for Allen and wait for him if you need to. He is worth it ! 10 /10 , absolutely will be back, and will recommend to my friends as well. From start to finish, it was as painless as possible. I could not ask for more .”