Bob Rohrman Indy Hyundai

“⭐☆☆☆☆ Buyers beware – shady dealership practices and complete lack of integrity. My parents recently purchased a brand new vehicle from Indy Hyundai and worked with Alex. I’ve never seen a clearer example of the stereotypical “used car salesman” behavior. At signing, the dealership switched lenders without permission—a deal that was supposed to be at 0% somehow turned into 8%. When questioned, the excuse was “an error in the computer.” Conveniently, that “error” benefited the dealership, not the customer. Only after being confronted did they switch it back. It didn’t stop there. My parents paid $2,000 for ceramic coating, but when the car was picked up, it was filthy—covered in swirl marks, dirt buildup, and clearly untouched. The white interior of their brand-new car was marked and dirty. When asked, Alex insisted the coating had been done, but the car had the same mileage as before, meaning it never even left the lot. After days of excuses and contradictions, one honest employee finally admitted it had never been done at all. Six days later, the car was finally sent out for the work that was already paid for. It’s beyond disappointing that the only way to get honesty was to catch them red-handed. If you value integrity, transparency, and respect, avoid Indy Hyundai at all costs. This experience was nothing short of deceptive and unprofessional from start to finish.”

“I recently bought a Hyundai Palisade from Indy Hyundai, and the experience was excellent from start to finish. The staff was incredibly kind, knowledgeable, and helpful. They took the time to answer all my questions without any pressure or sales tactics. Compared to other dealerships I’ve dealt with in the past, this was a refreshingly hassle-free experience. If you’re looking for a great team that truly puts the customer first, I’d highly recommend Indy Hyundai.”

“The dealership really surprised me compared to others. They were kind and very helpful! I almost spent no time getting approved and into a new vehicle as the salesman knew I had to be out of my old vehicle that day. Hyundai is a great brand so I’ve heard and I’m thrilled to be apart of the family!!”

“I’m 64 years old and this was by far the best car buying experience I’ve ever had. Tim, the GM, was very welcoming and Shawn did a great job of explaining the process and taking the time to help us set up the vehicle to our specifications. I highly recommend at least checking with Indy Hyundai if you are considering a new vehicle.”

“I bought a vehicle at Rohrman on May 31, brought my best friend with me and she was so happy with the service we received that's she bought one too! Special thanks to the GM Tim for working so hard to make this happen and my salesman Shawn, who made my experience flawless from start to finish. In fact- I completed a survey and since I did most of my own pairing of my phone on my own (since I already knew how), i didn't score all 5s on the survey, since there were things he just didn't have to do, unfortunately the review didn't look as good as it could've due to that fact. Wanted to make public here that Shawn is OUTSTANDING. He knows his stuff and won't stop until the customer is happy. And he does it with a smile! If you're looking for a good reliable vehicle with a great warranty, great safety features AND above and beyond service, ask for Shawn, you won't be disappointed!”