Crossroads Ford of Indian Trail

4.5 Google
Open Today:

9:00 AM - 7:00 PM

Google Customer Reviews

Bill Hedrick

Nov 4, 2025

Rating:

“Glenn Caswell and the staff at Crossroads Ford did a great job in securing me the truck that I wanted. When we were unable to locate several trucks, as they had been sold, Glenn continued looking for more within the Crossroads system. I also need to note that a friend that works in the parts department, Jennifer Kane recommended Glenn and Crossroads as the place to get good value and good service. Alot of time was spent to get me the truck that I wanted. Bill Hedrick”

C L

Oct 30, 2025

Rating:

“Sometimes life happens and not great things come up but when wonderful people take the time touch your life with kindness understanding just goes a long way. Kimberly in the service department was exceptional from the first call all the way to the day I picked up my car from repairs I needed. Irus was very helpful and guided me through the process and was very kind. I didn't plan on repairs coming out of nowhere however the team at Crossroads was amazing. Thank you for taking the time to care.”

Katie Hickey

Oct 25, 2025

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“Such a smooth car buying experience! More than fair offer on trade. Great customer service - Lisa Burch was great. Respected our time and were in/out relatively quickly. Very happy with our new purchase!”

Joseph Cook

Sep 6, 2025

Rating:

“I had an excellent experience working with Lee Frost when buying my new truck. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all of my questions, made sure I understood my options, and never made me feel pressured. Lee went above and beyond to ensure the process was smooth and stress-free. If you’re in the market for a vehicle, I highly recommend asking for Lee. he truly made the experience easy and enjoyable!”

Ashlyn Slater

Jul 13, 2025

Rating:

“I had an amazing experience at Cross Roads Ford of Indian Trail! From start to finish, the customer service was top-notch. The staff was welcoming, professional, and genuinely helpful. They took the time to listen to what I was looking for, answered all my questions, and made the whole process smooth and stress-free. I never felt pressured—just supported every step of the way. If you’re looking for a dealership that truly puts the customer first, I highly recommend Cross Roads Ford of Indian Trail!”