Landmark Dodge

“I recently purchased a used vehicle from Landmark Dodge Chrysler Jeep Ram, and the entire experience was excellent from start to finish. Christopher Johnson was my sales associate, and he was incredibly personable, patient, and easy to work with. He took the time to answer my questions, made sure I felt comfortable throughout the process, and never made me feel rushed or pressured. Everyone I interacted with during the paperwork and financing process was just as kind and professional. The finance team explained everything clearly and made what can usually be a stressful process feel smooth and straightforward. Overall, this was a really positive car-buying experience. Great customer service, friendly staff, and a welcoming environment. I would definitely recommend Landmark to anyone looking for a vehicle!”

“Bought a 2011 WRX Sti and they had repaired power steering lines before I purchased. The service department there stripped the fittings on the steering rack causing a leak. Took to my mechanic cost $2300 and they won’t reimburse it back to me even though they admit to preforming work. This took place days after buying vehicle. Reached out to one of the managers and they essentially said tough shit. Owner was supposed to call me that following Monday to discuss. Big shocker nobody reached out. If I could rate negative stars I would. The level of communication and respect given here are unbelievably low. I would send someone I disliked to do business with this dealership. Avoid at all cost, don’t waste your time or money with these people. Still waiting on a call and my money back for a product they messed up!”

“I stopped in the used auto lot to find a reliable car. They showed me a car which did not fit my budget or my needs. When we found something I was interested in, the sales team was extremely pushy. Before I was given numbers, I was told I need to put $100 down. Wanting to walk away, the sales manager blocked the door. I felt pressured to give them my information even though I was doing it under duress. I wanted to leave but the sales team kept on preventing me from leaving. If you want a pressure free place to buy a car, please avoid landmark”

“I want to take a moment and give a big thanks to Chad, the sales manager, for helping me with the bad experience I had with the other sales manager who didn't want to help me after buying my car. I'm just happy we can still get good customer service. I'm ready to do business with you soon to trade my Gladiator for a new model. By the way, I love my Mach-E electric car - it hasn't given me any problems. Thank you.”

“While getting an oil change for my former truck, I was walking up the road and saw a pickup in the used lot that I had to test drive. Because 3 years later I was considering the EXCACT same truck, trim, color Everything. The reason I didn't buy it was because it was a Nissan. Just couldn't see myself dropping 55k on a Nissan truck... So I had to test drive it. Noone hassled me while I peaked at. I worked with Spencer, who is a genuinely good guy. Having been lubed up the rear end several times at dealerships, I had guards and pants up. At the end of the day this is a business transaction and after some reasonable back and forth; the deal was written up for my trade in. I was very happy with their offer. Felt it was as good as possible actually. I did not negotiate on price of the truck due to my internet research showing...This was the best deal in the country for this model and trim by a long shot. Even with that.. I took my time deciding, because this was truly unexpected and I have an urge to buy vehicles on a whim. Spencer followed up as he should, but was not pushy. Answered all my questions, and sent over car history. Everything checked out and the numbers made too much sense to not pull the switch. Overall the process of me looking, to buying was Friday-Monday and at no point did I feel pushed into it. Spencer is super chill, family man, and the world needs more guys like him. Delivery and finance...I do not remember either of your names...but yall were just as easy to work with. I was not looking for any additional coverage on this vehicle. Its great for alot of folks, just not for myself. But damn, the prices were fair compared to my other deals. I still said no, outside of under carriage coat, but the rest was tempting. The process was smooth all together. The truck, a 2021 was in immaculate condition and full of gas, thanks to Spencer. I dont know if he can do that for everyone, maybe just people who he shares birthdays with. 😎 Lastly Id like to apologize to my sister who is also a wonderful sales person at Gladstone DCJ. Unfortunately for her this was one that only Landmark Dodge had. Haha”