
Google Customer Reviews
Alisha Brooks
Feb 25, 2026
Rating:
“Matt and Mike were incredible to work with. I drove 2.5 hours to the dealership, and they made the entire process so easy by allowing me to complete most of the paperwork and details from home. Because of that, I was able to spend very little time at the dealership once I arrived, which I truly appreciated.
I was in a tough situation, and they both went above and beyond to help me navigate everything smoothly. They were professional, patient, and genuinely supportive throughout the entire process. I’m so thankful for their help highly recommend working with them!”
Tina Phiaxay
Dec 27, 2025
Rating:
“Buying a new car can be stressful, but Brandon made the experience awesome. He was very friendly, funny, helpful, and professional. If anyone is interested in buying a new Volkswagen, I would highly recommend asking for Brandon at Keffer Volkswagen! Overall, great experience with a welcoming atmosphere from everyone!”
Lady
Dec 9, 2025
Rating:
“I wanted to express my sincere appreciation for the amazing service I received at Keffer Volkswagen. After visiting other dealerships, I can confidently say that Keffer is the best in North Carolina.
Montana was exceptional and sold me my SUV without the typical back-and-forth negotiation regarding the car note I requested. Additionally, Phil in finance clearly explained every detail to me. Josh, Tilley, and Juan were also extremely helpful and patient throughout the process. I had so many questions and wants...LOL.
The service department is great! Also, and snack area for their customers.
Finally, the vehicle's detailing was excellent; it looks brand new.
Thank you again for the outstanding experience.”
Marlee
Dec 9, 2025
Rating:
“Amazing experience!!! Brandon worked with me on getting my DREAM CAR! He was the easiest person to work with, I really couldn’t have asked for a better experience. He answered all my questions (which was about a million lol) and was so helpful through every step of the process as this was my first time getting a car on my own. I couldn’t be happier with my new car. If you’re thinking of going VW, you need to go see Brandon at Keffer VW!!”
Cynthia Johnson
Nov 29, 2025
Rating:
“I want to give a huge thank-you to Josh M. ( Mr. New Orleans) for helping me in such an incredible way. He truly went above and beyond from the moment I walked in. I originally came in just planning to test-drive, but thanks to his guidance and support, I ended up purchasing a new vehicle that I’m genuinely excited about for myself and my family.
Josh was understanding, helpful, informative, and incredibly knowledgeable. He made me feel completely comfortable-like I was family. He didn’t overwhelm me with pressure or try to push me outside my comfort zone. He listened to exactly what I wanted and needed, and he supported me through every step of the process.
He made the entire experience seamless, and I’m so grateful for his patience and professionalism. Josh is an outstanding salesperson, and I truly appreciate everything he did. I would absolutely recommend him to family and friends, and I would gladly return again in the future.
Thank you, Josh, for making this such a positive and memorable experience, as well as everyone who helped along the way!”