Big Star Honda

“Shopping from out of state for a particular used vehicle, I was assisted by Daniel Okwuokenye in my initial contact to Big Star Honda and first test drive, followed by a thorough summary of vehicle features & function by Art Hernandez, who also followed thru in closing sale and ensuring any/all fine detail points were addressed on my purchased car. In closing the financial side, Fred DeLaRosa clarified all needed items for wire transfer, detailed list of shop work to prep car(from Art H), then even possibilities for an extended warranty. All three gentlemen treated me as a regular customer even though I was a “first-time” Big Star Honda buyer, and as mentioned, from out of state. I highly recommend purchasing with this team at this dealership, and a final thank-you especially to Art Hernandez for putting all details together, so the process flowed very smoothly for all, much appreciated !!”

“I came in a little nervous because of the mixed reviews, but the moment I walked through the door, Alberto greeted me with such a warm welcome that all of that worry disappeared. Melvin was my sales rep, and since it was a busy day, both he and Alberto teamed up to help me. They were constantly checking in, making sure I was comfortable, answering my questions, and keeping me updated even when one of them was tied up with another customer. Their energy, friendliness, and customer service were honestly amazing. They let me take my time, look around, and test‑drive vehicles without a hint of pressure. I told them what I needed for my family, and they truly listened. I never felt rushed, pushed, or like I had to settle for the first thing shown to me — they genuinely wanted me to find the right fit. I HIGHLY recommend going to see Melvin and Alberto if you’re in the market for a vehicle. They made the whole experience easy, comfortable, and actually enjoyable.”

“Have yet to have a bad experience with Honda service center to start either and now we add their sales and financing team to the collection. For starters Melvin was able to do what other three different sales man did not and even exceeded my expectations which blew my mind, most man don’t listen when a woman is trying to buy a new car they often want to sale what they think a woman should buy 😒 Melvin listen and cared so he went beyond what I said I wanted in a car and exceeded those wants with things I needed and I didn’t even know I could get! ♥️ and Freddy in financing explained and offered coverages that they are supposed to offer of course but presented himself in a way that made me feel comfortable and not pressured into adding anything to my purchase that I did not want or needed and now I have a gorgeous fully loaded and protected car inside and out for the next 6 years 😎🥰 so thank you guys so much to the service experts, the appraiser, the sales and the finance rep - I am a Honda girl for life and Big Star Honda is my to go dealer!”

“I was recommended this place & Amelia by a friend. Amelia is amazing! She is so sweet and explains everything to you. Whatever questions or concerns you may have. For me, it was rough at first when I got there, But Amelia and patient with me and very understanding. This dealership showed integrity. I would recommend this place & her to anyone. Thank you Amelia Saldana!!!!!!!”

“Absolutely Loved the Entire team at Big Star Honda! From my sales guy Ralph Williams who from the moment I contacted about my Kia K5 interest, he helped me step-by-step to ensure I drove out that lot with the car I wanted! The manager was very informative and helpful and so was the Finance Manager, Christian Alfaro, who made the financing signing go extremely quickly and smoothly. Will definitely be recommending people to go purchase their vehicles from this location. 😁😁😁”