Gary Rome Hyundai Inc

4.4 Google
Open Today:

8:30 AM - 8:00 PM

Google Customer Reviews

Kelly Dempsey

Feb 1, 2026

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I recently purchased a 2023 Santa Fe PHEV from Gary Rome, and I can honestly say it was one of the easiest, smoothest, and most enjoyable car-buying experiences I’ve ever had. From start to finish, the entire process was seamless and genuinely friendly. I worked with Christian Jimenez, who was outstanding in every way—knowledgeable, responsive, patient, and truly invested in making sure I found exactly the right vehicle. I had plenty of questions, and Christian was always happy to answer them thoroughly and thoughtfully, never once making me feel rushed or pressured. I purchased the car from out of state after a long search for this specific model with low mileage, and Gary Rome had exactly what I was looking for. Their pricing was very competitive, and the fact that the vehicle was certified—allowing me to take advantage of the remaining warranty—was a huge bonus and gave me great peace of mind. When we made the couple-hour drive to pick up the car, Christian was there waiting for us and couldn’t have been more welcoming. He took the time to walk us through all of the features and made sure we felt completely comfortable before heading home. What truly sets this experience apart, though, is that the excellent communication didn’t stop once we drove away. Christian followed up afterward to make sure everything was perfect and that the car met (and exceeded) my expectations. Exceptional service, a fantastic vehicle, and a team that truly cares—Gary Rome and Christian Jimenez have earned my highest recommendation. I wouldn’t hesitate to do business with them again! 🚗✨

Dan Foley

Jan 21, 2026

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I purchased a new Hyundai Venue at Gary Rome Hyundai in Holyoke. Getting new wheels is always a bit nerve-wracking but my salesperson, Phil B., made it a great experience. He was more than willing to get me to a payment I was comfortable with and was very helpful through the process. This is the third vehicle I’ve purchased at Gary Rome and each time it has been terrific.

Chris Acadia

Jan 2, 2026

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I've had my share of dealers over the years and Gary Rome Hyundai was by far the most pleasant experience. I wasn't bothered for about 15min on property. I was able to browse and sit in some vehicles in the showroom then was greeted kindly after browsing with no pressures. Christian Jimenez was a good salesman and would recommend Gary Rome overall based on the experience and fair pricing.

Trey Wilson

Dec 26, 2025

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The easiest car buying experience I’ve had by far. Everyone I spoke with was friendly and I never felt pushed into a purchase. I was really happy with my car payments and enjoyed working with Christian Jimenez. Gary Rome was even there with his two dogs! It really felt like a family environment and that what I wanted out of the deal mattered. I’m very happy with my new 2026 Hyundai Kona, and I think a big part of that was enjoying the purchasing process as well.

Oceanna Spinner

Sep 26, 2025

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I had the pleasure of working with “Mother Maria”. She was very eager to help me find exactly what I was looking for. At one point she was even trying to do a dealer locate for the exact color I wanted. I of course being impatient went back and picked one I loved right off the lot. She made the process very enjoyable, fast, and easy! I look forward to working with her again in the future.