Mercedes-Benz of Hoffman Estates

“I live 2 miles away from another Mercedes Dealership and always find myself going to Hoffman estates instead. The hospitality all over the facility is awesome. They are always customer first and always try and do right by the customer. I want to personally thank Rob Fragoso in the service department, he has always been super supportive and has great customer service skills. Only dealer I trust bringing my car into.”

“was able to find my perfect spec x3m comp through Mercedes in hoffman. The salesman Sam made the purchase process insanely smooth and quick, and even followed back up with me after my purchase. I Could not be happier with this car.”

“Well, on a Friday night, I went to bed not thinking I needed a new car. But then I got an email on Saturday morning and got connected with this amazing salesman named Julian And suddenly I needed a new car. Haha….. Seriously though both Julian and Luis are absolute professionals and very easy to work with. I’m very grateful for both. Thank you very much, look forward to doing business with you guys again.”

“Everyone was outstanding at this Mercedes-Benz! Austin was so thorough and kind, the financier was so helpful and worked out the best deal, and learning the car by that cool guy was superior!! My new GLC 300 is the BEST car I have ever driven and worth the long 12 hour total drive from Ohio! Thanks guys! You were all exceptional!”

“We recently purchased a certified Mercedes-Benz GLS 580 from Mercedes-Benz of Hoffman Estates — all the way from Florida — and the experience was outstanding from start to finish. We first found the car online on a Wednesday, flew up that Saturday to test drive it, and then completed the purchase remotely over the following days. The vehicle was shipped and arrived in Florida the next weekend in perfect condition. Our sales consultant, Tim McGrath, was exceptional every step of the way. He made what could have been a complicated, long-distance transaction feel effortless. Tim was professional, transparent, and proactive — he communicated constantly, handled every detail flawlessly, and quickly addressed the few questions we had along the way. From the paperwork to the title transfer and delivery logistics, Tim and the entire Hoffman Estates team went above and beyond. We couldn’t be happier with the car or the experience. Highly recommend Tim McGrath!!!”