
Google Customer Reviews
Jennifer Stuver
Nov 22, 2025
Rating:
“Everyone was outstanding at this Mercedes-Benz! Austin was so thorough and kind, the financier was so helpful and worked out the best deal, and learning the car by that cool guy was superior!! My new GLC 300 is the BEST car I have ever driven and worth the long 12 hour total drive from Ohio! Thanks guys! You were all exceptional!”
Matt Karkula
Nov 18, 2025
Rating:
“Shoutout to the parts department. Every time i call specialist are there to answer all questions and provide tips and suggestions. Also very well stocked. I called 3 other dealers no one had a part I needed and this location always does. Now this is my first choice and first place I call for MB parts. Thank You!!!”
Kyle Watson
Oct 23, 2025
Rating:
“We recently purchased a certified Mercedes-Benz GLS 580 from Mercedes-Benz of Hoffman Estates — all the way from Florida — and the experience was outstanding from start to finish.
We first found the car online on a Wednesday, flew up that Saturday to test drive it, and then completed the purchase remotely over the following days. The vehicle was shipped and arrived in Florida the next weekend in perfect condition.
Our sales consultant, Tim McGrath, was exceptional every step of the way. He made what could have been a complicated, long-distance transaction feel effortless. Tim was professional, transparent, and proactive — he communicated constantly, handled every detail flawlessly, and quickly addressed the few questions we had along the way.
From the paperwork to the title transfer and delivery logistics, Tim and the entire Hoffman Estates team went above and beyond. We couldn’t be happier with the car or the experience. Highly recommend Tim McGrath!!!”
Rob
Jul 19, 2025
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“Had a great experience with sales consultant Simon Bryniarski...
Simon was very helpful when I was looking for a specific car, and he helped secure the car to be held for me, considering there were many buyers interested in this same type of vehicle.
All the paperwork electronically was seamless and very easy to navigate.
And signing the papers with finance was also seamless.
I had to come back for certain things to be serviced, and Simon was very helpful in finishing the car as promised.
Thumbs up to Simon and MB of Hoffman Estates.
Thank you, Simon, for your help.”
Andy K
Jun 28, 2025
Rating:
“Great experience working with Simon over at Mercedes-Benz of Hoffman Estates. I was hunting down a specific car which they happened to have in stock. Simon was quick to answer any questions, provide any photos or information requested. Great customer service on his behalf. The dealership has been great and easy to work with as well, especially for an out of state deal. I highly recommend doing business with Mercedes-Benz of Hoffman Estates; and when you do, ask for Simon. He won’t let you down”