CarMax Hickory

“The process could not be any easier or reassuring in finding a desirable car, having it delivered for inspection and test drive, making a decision and either driving away or looking farther afield. My experience was great and I am enjoying the vehicle I purchased. Staff are awesome and easy to talk to without any pressure whatsoever. If needed, I'd do it again without hesitation.”

“Extremely disappointed!!! The experience was great. They were very nice. That was in January. Fast forward to halloween when we find out the car we bought had infact been in a terrible accident that was never told to us and the flex plate is busted due to the previous accident. I was really mad that they failed to mention any of that to us when we originally bought the car it took my transmission light coming on to find out there was internal issues!!”

“Just purchased my second vehicle from there. One was my wife minivan last year. And now I’ve purchased a truck for myself. The team there is great no pushing to purchase and they do what they can to get you the best possible deal.”

“Jeremy was the person who also sold me my 2020 Nissan last year. He is a very nice person. I love my new car so far.”

“I sold my car to CarMax. The Hickory location has a wonderful team. The process was quick and easy thirty minutes to and hour thanks to online quoting (please be honest on the online quoting because if you do not, the price is subject to change after inspection). I didn't have this problem, but I want people to be aware so no one thinks CarMax shortens the payout when in reality honesty is key. Amber in Business Services explained everything to me so I was well aware of the terms and conditions of our agreement. Mr. Ken is a Senior Sales Consultant that offered water and seats to my husband and I when they were super busy. Kindness goes a long way in the world we live in today! The atmosphere of this establishment is warm and welcoming. I would recommend CarMax to anyone looking to sell their car or even purchase one. When I'm ready to purchase another vehicle CarMax will be at the top of my list.”