Timber Ford of Hayward Inc

4.6 Google
Open Today:

8:00 AM - 3:00 PM

Google Customer Reviews

Mathew Scott

Nov 5, 2025

Rating:

I have only bought one other vehicle from a dealership and that experience was okay. My experience with Timber Ford was nothing short of AMAZING! I pre-shopped prior to coming in and knew what I wanted. Sam delivered on what I was looking for! Michelle in finance made my experience that much better with her knowledge and finding the best rates for me, along with making sure that the other needs I had were addressed. My wife is over the moon excited with our purchase for our family of 6 and I wouldn't trust any other place to purchase again! Thank you Timber Ford!

Rob Thomas

Oct 27, 2025

Rating:

Timber ford has a great sales rep with Tracy Elkins who worked hard at finding me a truck with all the options I was looking for. I also liked the quick turn around at the dealership with all the paperwork leaving me to believe I chose the right dealership to work with. Love the truck and apreciate the customer service.

Alex

Oct 24, 2025

Rating:

Sam was a great person to buy a car from. The only complaint I noticed is, they say the car is certified, but when I got the car back inspected in daylight, it had a tire stem issue and stuff at the bottom of the car. Nothing major, or don't look like, but just make sure you get your car looked at, pay attention before leaving.

Pamela Niska

Sep 25, 2025

Rating:

Tracy Elkins is the best car salesperson with whom I've ever worked! She took the time to explain the features of each vehicle I test drove. She listened to my needs and concerns and I am VERY happy with my Timber Ford vehicle purchase.

68vettemanjr

Jul 25, 2025

Rating:

Tracy was very pleasant, definitely didn't make us feel like another sale! She was swamped, dealing with us and 4 other customers yet still made us feel like priority, awesome! Waiting 5 months for our truck was definitely worth it! Michelle was also wonderful, found us the best deal financially and was prepared with a whole breakdown of offers for extended warranties, interior/exterior coverage and gap. Made it very quick and easy! There was one other person there, John. He was very pleasant and congratulated us on our new truck. Update: First part of my review was in regards to the buying experience, this is about the service and parts department. Stopped in to get an fl2127 oil filter for my first 1000 mile oil change, they had them in stock, the local parts stores are special order only. As for the service department we had over sized tires installed and they were more than happy to accommodate this, most other tire places won't install tires that are more than one size bigger.