Timber Ford of Hayward Inc

4.6 Google

Google Customer Reviews

Maddie Tourney

Feb 2, 2026

Rating:

I just purchased a 2024 Chevy Trax, and Jonah was so great to work with! Michelle from finance was also amazing. They truly made us feel at home. We drove 4 hours, and they made everything fast and smooth. We will definitely be back—thank you so much, Timber Ford!

LouT

Dec 25, 2025

Rating:

Just purchased a 2020 Ford F150 Tuesday. Working with Jonah (and Andy) was pleasant and I felt he/they had our best interests at heart. They allowed my nephew to take the truck home overnight and give it a good test drive. They made financing easy and allowed my nephew to finance it at a rate and terms convenient for him. It's no wonder Timber Ford has such a positive reputation for purchasing vehicles. Would strongly recommend them and look forward to my next purchase from Timber.

Alex

Oct 24, 2025

Rating:

Sam was a great person to buy a car from. The only complaint I noticed is, they say the car is certified, but when I got the car back inspected in daylight, it had a tire stem issue and stuff at the bottom of the car. Nothing major, or don't look like, but just make sure you get your car looked at, pay attention before leaving.

Pamela Niska

Sep 25, 2025

Rating:

Tracy Elkins is the best car salesperson with whom I've ever worked! She took the time to explain the features of each vehicle I test drove. She listened to my needs and concerns and I am VERY happy with my Timber Ford vehicle purchase.

68vettemanjr

Jul 25, 2025

Rating:

Tracy was very pleasant, definitely didn't make us feel like another sale! She was swamped, dealing with us and 4 other customers yet still made us feel like priority, awesome! Waiting 5 months for our truck was definitely worth it! Michelle was also wonderful, found us the best deal financially and was prepared with a whole breakdown of offers for extended warranties, interior/exterior coverage and gap. Made it very quick and easy! There was one other person there, John. He was very pleasant and congratulated us on our new truck. Update: First part of my review was in regards to the buying experience, this is about the service and parts department. Stopped in to get an fl2127 oil filter for my first 1000 mile oil change, they had them in stock, the local parts stores are special order only. As for the service department we had over sized tires installed and they were more than happy to accommodate this, most other tire places won't install tires that are more than one size bigger.