Spitzer Autoworld Hartville LLC

“I took my vehicle to their body shop as they were I preferred provider with Progressive Insurance. They were good enough to allow me to drop off the vehicle after hours as I live about 40 minutes away from and was not able to meet them in their normal business hours as they align with mine and my wife's work schedule. Everything seemed fine with the repair event and they even got it done within one week ( hey dear ran into my driver's door which required the entire driver's door to be replaced). They were nice enough to make arrangements for me to pick up my vehicle on Saturday as The Body Shop is only open Monday through Friday. I arrived on Saturday and was very happy with the timeliness of the repair thus gave a $200 tip for the Body Shop employees. When I exited the building to get into my vehicle I observed what looked like writing in dust on the rear driver window. After attempting to wipe off I observed that where that writing was was actually a lack of material that would not wipe off. I brought this up to the sales manager of the dealership and he had one of his associates attempt to clean it with glass cleaner and a solvent. Unfortunately this was unsuccessful. I will have to make other arrangements to get what appears to be overspray removed. Also on my drive home I observed that it sounded like my door was slightly open and that the handle on the inside when you pull on it the entire panel moves so apparently something within the panel was not properly secured. They are nice people to work with and are willing to work around your schedule. Unfortunately the quality of work I can't speak highly of I am not I will have further business with them as this was a major oversight on their part.”

“I had a great experience working with salesmen Jeff Handy. Was worth the drive to get this great truck for myself. Great communication and very fast to get everything done smoothly for me. Thank you for the wonderful experience and it was a pleasure to get to meet him when picking up my truck. This purchase is loved by myself and all my family!”

“The staff is overwhelmingly supportive and helps you find a good plan for what you’re lookin for. I was very pleased when I saw how hard the whole sales team worked to get me the ride I’ve been wanting for a long time. Spitzer Hartville is THE BEST for sales service. They will get you right, Thank you guys, and especially Jonathan Mack, Mike Sabatine, and Rich Ruby! Seriously guys, you can trust your best move is with Spitzer Ford of Hartville!”

“My wife amd I recently purchased a used jeep at Spitzer Hartville. Robert Bryant greeted us upon entering, was very personable and more important, very attentive, listening to all we said. He answered all our questions. I enjoyed talking with him. On the finance end Rich Ruby was very helpful and made sure everything was clear to us. I thought the trade in value they offered was fair and altogether they made buying a car an enjoyable experience.”

“Spent two weeks dealing with other terrible dealers until a friend recommended spitzer ford in Hartville. I worked with Zach and his finance manager rich. They both were superb to deal with. No hassle no haggle no bullshit bait and switch. They were able to get me approved at a super low rate and made the process so easy. Would easily recommend them to anyone!”