Mercedes-Benz of Hagerstown

“I had a great buying experience at Mercedes-Benz of Hagerstown. Rob Edmonds was my sales associate and he answered all of my questions from my initial inquiry all the way to purchasing my car. I purchased a very well-maintained preowned SUV and Rob was great about making sure that everything was in perfect condition before I took my car home. The final process was easy and efficient, and it was a very enjoyable car buying experience - would highly recommend working with Mercedes-Benz of Hagerstown!”

“An Unforgettable First SUV Experience! This was my very first time purchasing an SUV — and my third car overall — and I can honestly say my experience at Mercedes-Benz of Hagerstown was beyond amazing! It took me two hours to get there, but it was absolutely worth the drive. From my salesperson, Barry London, to the finance professional, Christine, every part of the process was smooth, professional, and filled with kindness. They made me feel comfortable and confident every step of the way. I even traded in my previous car of 13 years, and they made the transition feel effortless and emotional in the best way. I left with a smile on my face, a beautiful new SUV, and a promise to myself that I will purchase all of my future cars from them. Thank you, Mercedes-Benz of Hagerstown, for such an outstanding and memorable experience!”

“We were on our way to a campground when our check engine light came on in our Sprinter van. We called the dealership, and they were kind enough to accommodate us last minute. Everyone was so friendly and helpful, and Nicholas Bischoff in particular went above and beyond to make us feel welcomed and taken care of. Truly excellent service—we are so grateful!”

“Excellent service! Professional, polite, quick, and reasonable cost. Was immediately contacted about issues along with recommendations. Loved the video to better understand issue. No wait time for loaner car. Mercedes Benz of Haggestown service department will always be my Benz go to in the DMV area.”

“My husband and I had a fantastic experience working with Kyle Swanson. From the moment we walked into the dealership, he made us feel welcome, comfortable, and never pressured. He took the time to understand what we were looking for, patiently answered all of our questions, and guided us through every step of the process with professionalism and genuine care. We couldn’t be happier with our new car, and we truly appreciate the effort he put in to make sure we left confident and satisfied. If you're looking for someone honest, knowledgeable, and kind to help with your next car purchase, we highly recommend Kyle at Mercedes-Benz of Hagerstown.”