Kia of Groton

“Because of DJ in the service department i have been telling all my clients and friends that if they want honest and outstanding service of their car Kia of Groton is the place to go. DJ made sure to give me a call back and updated me that the repair of the part would be coverd by Kia, that was a early Christmas gift to me because i was terrified i would be paying over $1000 for the repair. Most dealerships would of charged me for the repair but honesty, Intergrity and outstanding service is what DJ and Kia of Groton provide.”

“I’m extremely disappointed with the service I received during my recent oil change. The technicians forgot to put the oil cap back on, which resulted in oil being sprayed all over my entire engine. This is not a small mistake—this is dangerous, careless, and completely unacceptable. When I brought it to their attention, they acted like nothing happened. No apology. No concern. No ownership of their mistake. All they offered to do was “clean it up” and “top off the oil,” as if that fixes the fact that they put my vehicle—and my family’s safety—at risk. This level of negligence shows a serious lack of professionalism and attention to detail. An engine covered in oil can lead to fires, major damage, or even an accident. They didn’t seem to care about that at all. I will not be returning, and I do not recommend this place to anyone who values their safety or their vehicle. Do better.”

“Joke of a dealership! They lie to try to make their 8k+ over msrp prices seem appealing. Told me they could offer me 6k with out looking at my truck. I was more than up front with the conditions of the vehicle. He said bring it in and I may offer you more. Bring it to them only to be lied to about the conditions of my vehicle and then offered 2.5k. Asking for high end of the msr and won’t budge. Not friendly and not willing to make deals. Extremely greedy. Won’t recommend anyone to shop with these cons.”

“This was the easiest car buying experience I've ever had. I purchased a 2026 Kia Seltos S and love the car. I had an excellent experience with my sales person Diangelo Romney. I went into the dealership not knowing exactly what I wanted and he asked many questions to get an idea of what I was looking for with style, warranty options and what I could afford. He suggested the Seltos S which is a perfect fit for me. He had everything ready to go when I came back to the dealership to pick up the car. I basically signed my papers and drove off. He reviewed all of the options in the car with me. He was never pushy, he was knowledgeable and had a great personality. I would highly recommend the dealership.”

“A truly professional organization who delivered an excellent shopping experience start to finish. They listened, secured a vehicle with all of the specs I wanted, did not attempt to upsell me on features I was not interested in. Everyone who I met seemed to legitimately be happy working there. Roberto is an outstanding representative and was a pleasure to work with on getting my new vehicle.”