
Google Customer Reviews
vibrant violet
Jan 14, 2026
Rating:
“Came in for service on my vehicle. Everyone was nice and friendly. Especially a young man I met named Morgan leach he was very friendly and offered me some water while I waited very nice young man very respectful . He was smiling and very easy to talk to . I'm a older person and I love to see the younger Generation be so respectful”
Jack Makin
Jan 12, 2026
Rating:
“I find it hard to imagine having a better dealer experience. Catie and Sawyer both were able so friendly and helpful with getting me all the information and accommodations for my new truck. Working with them was very straight forward and to the point made for a smooth afternoon and transaction. I would definitely purchase from this dealership and these salespeople again!”
Rose Alenius-Spencer
Dec 11, 2025
Rating:
“It was providence that brought me to Gateway Ford as I wasn’t looking for a Ford at all! I had found a KIA Sportage on the internet. Gateway Ford in Greenville, TN had it. As I live in Johnson City, TN, it wasn’t too far a distance to go. I made an appointment to come in. We were greeted as soon as we walked in the door, but as the salesman whom I had spoken with on the phone was busy with other customers, we were directed to another salesman. We were introduced to Keith Brown and immediately I felt at ease with him. He listened to all my concerns…He paid close attention to where I wanted my payments to be. He understood about past negative auto purchases. All I can say is that Keith Brown went above and beyond what I ever expected in a car buying experience. He deserves more than just 5 stars! At the end of the day, I drove my ‘new’ KIA Sportage home plus my winnings from a generous drawing that had taken place earlier that day! So yeah, I’m going to recommend this place to anyone looking for a new Ford/Nissan or a good used car! Did I mention my mechanic gave my car a good inspection and she passed with flying colors?! Thanks, Keith, and all who made my car buying experience possible.”
Erin Carlson
Dec 2, 2025
Rating:
“If you're looking at Gateway Ford, I highly recommend asking for Riv!!
Riv made getting our new Ford Maverick a great experience!
I really appreciated his patience during the buying process, as well as his professional and practical advice when discussing our wants & needs.
He also took the time to help us set up the Ford app, which was extremely helpful!”
Scott Smith
Jul 10, 2025
Rating:
“It was a wonderful experience visiting the dealership, and the staff was very friendly. The showroom was well-organized, with a great selection of vehicles available. I particularly appreciated the helpfulness of the salesman, Sawyer Bradley. He was knowledgeable, patient, and made the entire car-buying process smooth. Overall, I highly recommend this dealership for anyone in the market for a new vehicle.”