
Google Customer Reviews
Rick J
Feb 17, 2026
Rating:
“Just purchased a CPO 2023 ES F Sport from Eric and couldn’t be happier. Courteous professional and patient comes to mind.
Nick and his team did a great job to make sure I was happy with my first Lexus. Based on this experience at New Country it won’t be my last.”
Justin Nee
Jan 10, 2026
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“I recently leased a 2026 Lexus from LGN and every step of the process was immaculate. It started with reaching out to Jamall on social media after watching a few of his clips with new customers or car buying tips. We set up a time to meet and Jamall walked me through a NX350h and RX350h, with no pressure at all, just pure conversation. We were able to quickly decide on a vehicle and it came down to discussing vehicle details and contract terms. Everything was no pressure and was easily an enjoyable experience. Being that the vehicle had to be reserved, built, transported, Jamall kept me apprised of the entire process and once the vehicle delivered, Jamall gave me a call, we set up an appointment. I then met with Jason, the tech specialist and he walked me through how to use the features and the Lexus app. All in all, I would definitely definitively recommend going with Jamall, Jason, and finance manager Dayshon! They provided a clean, easygoing process. I will definitely be back when it's time to renew!”
Shahbaz Khan
Jan 8, 2026
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“I had an outstanding experience with Jamall at New Country Lexus of Great Neck. Jamall was professional, knowledgeable, and incredibly patient throughout the whole process. He took the time to understand exactly what I was looking for, as it was a customized order according to our preference. He answered all of my questions honestly, and made sure I felt comfortable every step of the way. There was never any pressure or being rushed out, just excellent prompt service and attention to all the help needed. He truly made the car buying experience smooth, enjoyable and kept us updated always. I would highly recommend Jamall to anyone looking to purchase a vehicle at New Country Lexus of Great Neck! Thank you Jamall :)”
Eric
Jan 6, 2026
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“What a great dealership! Thank you Rob! He was absolutely amazing. Kept us updated the whole time. Love the TX 550h+. If you are looking for a hard to find Lexus, reach out to Rob! Definitely worth the wait! The whole process went smoothly. The positive reviews are 100% spot on with this dealership. Amazing customer service and knowledge.
Highly recommended! Definitely give them a try. You won't be disappointed!”
Carey Walden
Dec 2, 2025
Rating:
“If I could title this review, it would be teamwork makes the dream work! The team at New Country Lexus was nothing short of a dream team. The starting line-up - Jason in Sales who answered the call and moved VERY quickly to secure my car when a new VIN was released in transit from the factory - the exact car I was trying to find for MONTHS, Mohamed - the most thoughtful business manager who helped me work through multiple details remotely in Maryland (where I am from) so I could be fully prepared on the day the vehicle arrived, Edgar the Tech Specialist who made sure I was fully versed in operating my new Lexus TX 550h+ Luxury for my five hour drive home, and finally, Michael, the General Sales Manager who was an absolute angel making sure that I got on the road back home as quickly as possible after flying in to pick up the car. Of course there were also all those that I didn't meet behind the scenes who make everything at New Country operate smoothly and like a dream for their customers. As someone who traveled from Maryland to pick up this car, I'd do this 100x over with New Country Lexus. They were the best!”