
Google Customer Reviews
Kevin Miles
Nov 7, 2025
Rating:
“We searched for a reliable used car for three weeks and didn’t feel we could trust either the dealer or the salesperson regarding the car we wanted. Then we came to Serra and Antoine showed us all the features of the cars we were interested in. His knowledge far exceeded all the others before him who simply tossed us a set of keys for our test drive. We ultimately went with Serra because Antoine and his professionalism. Thank you!”
Juan Carlos Velasquez
Nov 2, 2025
Rating:
“We had a truly outstanding experience thanks to Hanna. We were initially recommended to her by a friend, and she completely lived up to the praise. Her help with both the purchase of our new vehicle and the trade-in was so seamless and efficient that it felt entirely stress-free. She took what can often be a complicated process and made it feel like a breeze. We will absolutely be recommending Hanna to anyone looking for a professional and positive buying experience.”
Kathleen Keim
Oct 20, 2025
Rating:
“I've worked with Greg H on three separate deals at Serra. Before COVID I owned my Honda but I began to work at home. He was kind enough to help me into a lease agreement which met my needs better and cost me less in stress, repairs and monthly payment. I appreciated him most on that second deal when I earned a ton of equity for using low mileage on my lease trade in. He made it easy with a booked appointment. Walked out with my new lease in just a few hours. He listens to your needs and will guide you safely. I trust him!”
Yug Gill
Sep 23, 2025
Rating:
“I worked with Abe to buy a Honda Pilot at Serra Honda in Grandville. Abe answered all my questions. He was very responsive and honest. I enjoyed working with him. He was fair. I appreciate him. I will recommend him to my friends and others looking for a car. Good job, Abe.”
Darby Fogt
Aug 16, 2025
Rating:
“Jason was great! He made the experience super smooth and stress free! He already had a route for test driving the vehicle which included city and highway driving. I traded in my old vehicle and he able to run a few scenarios for me when it came to numbers! Jason was absolutely great and would recommend him to anyone looking for a new vehicle! Cale also was an awesome employee as well that helped me finish out the paperwork! She was super easygoing. It helps having a great team to work with when making such a large purchase!”