
Google Customer Reviews
Stais H
Feb 14, 2026
Rating:
“Id gotten into an accident i needed a car so I could keep asking money using Uber I explained my situation to Emmy she got me in same day met with Issac went in for a regal and went out with something better and bigger. Steven everyone was amazing even gave my sister and I cheesecakes lol they wee awesome this was a little before the Christmas 2025. they are awesome 100/10 experience”
Ashley Sischo
Dec 4, 2025
Rating:
“We had such a great experience at Toyota of Grand Rapids. From the moment we walked in, we felt welcomed every single time. We worked with John Howell, and he was truly fantastic! He went above and beyond to answer all of our questions, made us feel comfortable, and took the time to really get to know us, which meant a lot.
Steve in Finance made that part of the process smooth and easy, which we really appreciated.
When we picked up our new Sienna, John didn’t rush a thing. He helped me get set up on the app, walked me through all the features, and made sure I felt completely comfortable and confident before leaving.
Overall, we couldn’t be happier with our experience and highly recommend Toyota of Grand Rapids and John Howell.”
Jeanne Keller
Nov 8, 2025
Rating:
“Our experience with Toyota was excellent from start to finish. Our salesman, Jawuan, helped us find the perfect new car, a 2026 AWD, Hybrid Crown. This car is filled with new technology and Jawuan has been a great help as I learn it! Thanks to everyone who participated in our experience!”
Linh Nguyen
Oct 8, 2025
Rating:
“John C is an amazing person. He spoke to me like a family member or friend would and genuinely cares that your questions being answered and understood. I didnt feel like I was pressured to make a decision on the spot or spied on in the showroom/lot. The research was done and I was picking up my new car the next day detailed, full tank, and ready at the door! Will be coming back in the near future! Thanks Toyota of GR and thanks John C for everything!”
Cortney Gailey
Sep 19, 2025
Rating:
“I tried to buy a Sienna in 2020, we worked with Lee and ultimately he helped me get connected with Toyota dealer that had what I wanted sooner. We recently totaled that van and we immediately reached out to Lee. He was great. I love working with him because he isn’t pushy or salesy. We love our new van and will likely buy our next vehicle from Lee!”