
Google Customer Reviews
Robert Tilton
Jan 26, 2026
Rating:
âMy wife and I had a wonderful experience at North Coast Subaru in Glen Cove. Eric, the General Manager, listened carefully to what we wanted and showed us a number of models that suited our brief. Brandon, the Business Manager, was remarkably thorough when we were completing our paperwork. There was no question about the trade-in process, or about the financial implications of buying vs. leasing, that he did not answer in a clear concise manner. Plus he was a pleasure to work with. Rossany, the Subaru Brand Specialist who guided us through the process, did a fantastic job. She was knowledgeable, charming, had a great sense of humor, was very sensitive to our concerns, and, most importantly, was incredibly patient. She explained all of the technological wonders that one will find in a new Subaru Forester Touring model, but she knew enough to simplify the gadgetry when necessary and gauged when this senior couple had come to the end of their rope in terms of what can be learned in one afternoon. She then gave us her card and assured us that we could call her anytime with our questions. Rossany made what can be an arduous process into a pleasure. She was great.
The entire team at North Coast Subaru, including John, another Subaru Brand Specialist, did a fantastic job. We recommend this dealership without reservations.â
Joan P
Dec 22, 2025
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âIâve bought two cars from North Coast, and theyâve kept both of them in topânotch shape. I really appreciate their free dropâoff service so you donât have to sit around waiting. My car went in for an inspection and oil change, and they even sent a video walking through their full checkup and any potential issues. No pressure, no upselling â just honest information.
Everyone there is courteous, efficient, and incredibly responsive if you call with a question or need an appointment. Itâs refreshing to get oldâfashioned, personalized service instead of feeling like just a number.â
Emily Nicol
Dec 9, 2025
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âI recently worked with Brandon at North Coast Subaru looking into warranty options for my 2023 Subaru, and I couldnât be happier with the experience. Brandon was incredibly helpful in walking me through all the available coverage choices. What I appreciated most was how transparent he was about pricing and he did not pressure me at all. The professionalism and friendly approach made the entire process smooth and stress free. I highly recommend this finance manager to anyone needing guidance on warranty options or vehicle protection plans.â
Kelly Guerra
Nov 19, 2025
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ââď¸âď¸âď¸âď¸âď¸ Outstanding Service from Rossany at North Coast Subaru
Our experience at North Coast Subaru was truly made exceptional thanks to Rossany, our sales rep. She was incredibly helpful, kind, and patientâespecially with my wife, who was getting her very first Subaru! Rossany took her time explaining every option, even walking her down to the lot to see vehicles beyond what was shown in the showroom. That level of care meant a lot to us.
Even though we couldnât finalize everything the first day due to the availability of the finance team, Rossany kept us updated at every step. She made sure we knew the best time to return and really helped ease my wifeâs anxiety throughout the process. Her professionalism, communication, and genuine warmth made this a wonderful experience.
I also want to mention Brandon from the finance department. While the interaction had a moment or two of misunderstandingâparticularly around the warranty optionsâhe ultimately helped us close out the deal smoothly. We appreciate his efforts in finalizing everything and getting us on the road with our new Subaru Ascent.
Overall, weâre grateful for the team and especially thankful for the exceptional service from Rossany. Highly recommend asking for her if youâre considering a Subaru!â
kevin john
Nov 10, 2025
Rating:
âI recently purchased my new Subaru WRX from North Coast Subaru, and I couldnât be happier with the experience! The entire process was smooth and stress-free from start to finish. Sheila, my sales representative, was absolutely fantasticâfriendly, knowledgeable, and professional. She took the time to answer all my questions and made sure I felt comfortable throughout the entire process. Everything went seamlessly, and I truly appreciate how easy and enjoyable she made the car-buying experience. I highly recommend North Coast Subaru and Sheila to anyone looking for a new car!â