Gastonia Chrysler Dodge Jeep Ram

“I just purchased my second Jeep from Parks. My salesperson was Matt Corwin. What I like most about doing business with Parks and Matt is the honesty and integrity with which they do business. Once we agreed to the deal via text and phone calls, there were no surprises or unexpected add ons. It was exactly as we agreed. The finance department was straightforward and upfront as well. Simply, they do what they say they will do, and I appreciate that in a car buying experience.”

“I’m glad me and my dad came here and we are enjoying our new vehicle! As soon as we got there they were very friendly and treated us amazing. Dante and Mariana were very helpful and quick to get us the vehicle we were looking for that same day. We will definitely come to this place again and get another vehicle in a couple months!!”

“The staff here were friendly, welcoming, and very knowledgeable about the cars they sell. I worked with Jalel on my deal. My experience started online and transitioned to an in-person visit the same day. He communicated well and met all my expectations. The finance office process was seamless, and they worked with me on all the requirements and needs I had. The entire process took a few hours, which is expected, and the Jeep was delivered clean and ready to go. I also appreciated their virtual delivery process—a website specific to my model that walked through all the features and how to use them. This cut down on the time needed at the dealership, although they offered an in-person walkthrough as well. I liked being able to go through everything at my own pace, and I can revisit it anytime for a refresher. I know everyone’s experience can be different, but mine was a very positive one, and I would recommend this dealership to anyone looking for a new Chrysler, Dodge, Jeep, or Ram. I plan to use their service department and will review that later after a few visits.”

“I had a great experience here. I wrecked my car which forced me to go car shopping. We had several lots we wanted to stop at, this was one of them. We knew what we wanted pre owned and Jalel Fykes helped us find it. Jalel is so down to earth, not pushy in anyway and over all just wanted to help us get what we wanted. He was very knowledgeable about the vehicle. He did a great job explaining all the features in the car. Then we talked price. Even though we loved the car we told him we had one more place we wanted to look at before we made a decision. He didn’t try to persuade us to stay so he could make the sell. He told us if you really like This car let me know where your at so I can help you if you don’t see what you like else where I’ll be here to help you. Which honestly made me like him more. I can’t stand when people don’t respect your choice and peer pressure your decision. So he gained lots of respect from me. We went to the other lot, spent hours there to not get any help or budge in the price. My husband called Jalel back and asked them how late were they staying open. They stayed open for us and we were able to go get the car I really liked. We were the last ones to leave but he never rushed our process. He also gave our children snacks and drinks which was such a great treat to keep them entertained. This car lot definitely earned our business. And I would recommend them to our family and friends.”

“Brandon Klawitter took amazing care of us during our new truck purchase. You truly could not ask for any better customer service. He took care of every detail down to showing us how to use the electronics.”