Criswell Chrysler Jeep Dodge

“I had a wonderful experience at CRISWELL! I called just as they opened to verify the truck I was looking at was actually on the lot. I drove 2.5 hours and when I arrived I sat down immediately with Mark and he made sure I was “registered” and started my trade-in appraisal paperwork and then we test drove the truck! We we returned I sat down with Stacy (planned) and she took good care of me. We went over the numbers, agreed on them and then I met Diane (Finance). She was able to beat my best rate and didn’t not push me to buy a bunch of extras I didn’t want. She helped get a deal on a warranty to meet my needs and make my out the door number. Overall my experience was one of the better ones I have had at a dealership. Love my new truck and would recommend Criswell to anyone looking. Thanks y’all!!”

“I recently bought a NEW Dodge Ram from Criswell Chrysler in Gaithersburg and was completely blown away by the customer service and the entire experience. I have never been a fan of buying cars but this was hands down the easiest and non stressful interaction I have ever encountered. I want to give a special thanks to Felipe, Parker, Manny and Thong for working with me and making sure I received a fair deal that we can all agree to. I never once felt pressured or taken advantage of and they listened to my concerns and attempted to work with me as much as they could to get me in a new car today for me and my family. I will absolutely be back to buy from this location and these people in the future. Don’t question to go look for a car there, you’re in great hands! Thanks guys!”

“​I am writing to express my sincere appreciation for the outstanding service I recently received at your facility. I brought in my Jeep on 12/31/2025 for an oil change and tire rotation and the experience exceeded my expectations in every regard. ​In an industry where high-quality customer care can sometimes be difficult to find, your team truly stands out. I would specifically like to highlight the following aspects of my visit: ​Professionalism: Service Advisor , Jim was exceptionally helpful and provided clear explanations of the work required and kept me updated throughout the process. ​Quality of Work: Since picking up my vehicle, it has been performing perfectly. It is evident that your technicians take great pride in their craftsmanship and attention to detail. ​Efficiency: The service was completed within the promised timeframe, and the vehicle was returned to me in pristine condition. Because of this experience, I will certainly be returning to your dealership for all my future automotive needs and will be happy to recommend your services to fellow Jeep owners. ​ ​Best regards, ​Mrs. Bennett”

“Right from the start, they were very responsive and answered via text right away, and we set up a time for me to check out the Jeep Gladiator. It was a very special color (Joose) so we were excited! Then Alvaro helped us; he is very knowledgeable about Jeeps. He was “just right” friendly and encouraging. Once we made the decision, it was very smooth, and everyone was extremely nice like they offered water and worked quickly to move the process! we feel like we got a great deal. I can’t remember the name of the finance guy but he was funny and made it very quick and easy. I got a great deal on the car loan. So we really like this Criswell Jeep Dodge dealership. it is actually our second time to buy a car from them. We feel very comfortable also getting maintenance through them.”

“Purchased multiple vehicles here and get them all serviced here. The dealership is clean with very nice waiting rooms. Two showrooms as one is for Jeep and the other is Chrysler and Dodge. The sales staff is great and iv had nothing but smooth transactions when I purchase here. Service advisors are nice and informative. You can drop off for an oil change and wait but I always make an appointment anyway. They earned my business and I won't get a Jeep anywhere else!”