
Google Customer Reviews
Jim Dupras
Dec 7, 2025
Rating:
“⭐️⭐️⭐️⭐️⭐️ An Absolutely Outstanding Experience – Ask for Ben!
I don’t usually take the time to write reviews, but the experience my daughter Madison had buying her new 2026 Honda HR-V deserves every bit of recognition possible. From the very first moment we met him, Ben made the entire process not just easy—but truly exceptional. I’ve purchased many vehicles over the years, and I can honestly say I’ve never encountered a sales professional who went so far above and beyond.
Ben’s professionalism, courtesy, and genuine care for his customers are on another level. He took the time to explain everything clearly, made my daughter feel completely comfortable, and handled every detail with an incredible level of attention. From start to finish, he was amazing—absolutely the kind of person who turns a stressful process into something enjoyable. His customer service is unbelievable. The dealership is extremely fortunate to have someone of his caliber on their team.
Ben absolutely deserves a raise—right now. People like him are the reason customers choose to come back.
A big shout-out also goes to Andrea in finance. He made the paperwork side of things smooth, organized, and stress-free. Together, Ben and Andrea made this purchase a truly top-tier experience.
If you’re thinking about buying a car, do yourself a favor and ask for Ben. If you want it done right, he’s your guy!”
Deyonna Dorsey
Nov 23, 2025
Rating:
“I had an excellent experience working with Fahad. He was professional, knowledgeable, and attentive throughout the entire process. He answered all of my questions clearly, provided honest information, and made the buying experience efficient and stress-free. I highly recommend him to anyone looking for quality customer service.
The finance manager, Mr. Liner, was also excellent. He was knowledgeable, efficient, and completely transparent. He made the paperwork process smooth and stress-free, which made the final steps of my purchase very easy.
Overall, this was a great experience from start to finish. Highly recommended.”
vinuri herath
Nov 19, 2025
Rating:
“We recently purchased 2025 Honda Accord Sport Hybrid from this dealership, and we are extremely happy with the experience. Everything from the test drive to the final paperwork was smooth and transparent.
A special thankyou to George Purtseladze, who provided exceptional customer service♥️ He explained all the features clearly, answered every question, and made the entire buying process comfortable and stress-free.
If you’re planning to buy a car, we highly recommend this dealership, especially George. Truly grateful for the experience♥️”
tornike lobjanidze
Nov 7, 2025
Rating:
“George Purtseladze — remember this name! I’m usually not big on writing reviews, but man, this guy truly deserves it. I recently moved to the U.S. and started shopping for a used car. With no credit history, that was my biggest challenge. From the moment we met, George was absolutely wonderful. He made sure all my needs were taken care of and helped me find the perfect car.
He made the entire process smooth, transparent, and stress-free. Anytime I called, he was there — literally 24/7 — answering every question and concern I had. I started calling him George the Magician because he somehow made everything work out!
If you’re in the market for a car, ask for George! No matter what challenges you’re facing, he’ll find a way to make it happen. Huge thanks to the Honda Frisco family for giving me such a fantastic experience!”
Godfrey Lungayan
Oct 29, 2025
Rating:
“I visited the dealership yesterday, I bought my car last month with the other dealership, and now heard some noise on my window driver side. I went to my dealership last week but they made me wait for 5hrs but still cant find whats is going on and told me to wait more but I insist and pull off my car. I decided to look for another dealership so I visited here yesterday with the same concern (noise on my window) hoping they can fix it. Within 2hrs they said they cant hear any noise, I told them I can drive with their technician but then after I told that in 5mins they said they found the problem. Initially I was patiently waiting and hoping my car will be fix here. They extend for more 2 hrs, 3hrs and so until I told them I have an appointmet at 3:30pm to my PCP. Ive been there from 8:20am. Total waiting time of 8hrs. Finally it was done and fix at 3:30pm. Get my Car, while driving going to my next appointment (PCP) I still heard noise, they said they replacd the left run channel, my left window and side mirror also is so greasy and dirty, I inspect the door, found chip on my inner door, the run channel is so loose as well. My door is hard to close sometimes, and I think they did something wrong in putting that run channel. I am very disappointed to the service of this dealership. I will not let them touch my caelr again. I had my 2 other cars with different brand and never experience this kind of service to the dealership. I just read some reviews and it was too late for me to know. They said they will try to fix everything including the chip inside the door but I will let them touch my car again. I will never trust this dealership. I went to them hoping my car will be fix, its a 1month old but instead of fixing it, it has more problem now. The owner should do something especially with their mechanic personel or technician. It cause me a lot of wasted time and trouble.”