Hyundai of Cool Springs

“We had a wonderful experience working with Hyundai of Cool Springs! We worked with the incredible Mr. Terry Upton which was like working with your fun uncle! Terry immediately called us after we put in an interest form on their website, he was able to get us in promptly the very next day. We told Terry if the numbers worked we would buy the vehicle, and they did! Denzel, the finance manager, made signing your life away enjoyable as well! The entire staff was friendly and hospitable. We had our toddler with us and everyone was wonderful with her. We walked away with a practically new, Hyundai certified used Santa Fe that you couldn't tell had ever left the lot before - even had the new car smell! Thank you Terry, Denzel, and the Hyundai of Cool Springs team! We would highly recommend shopping here to anyone in the market!”

“James Haynes and Brian Quach are truly exceptional! They went above and beyond at every step to make what could have been a complicated process feel seamless and stress-free. From the very beginning, James and Brian moved mountains to secure exactly what I wanted — a 2026 Palisade Hybrid AWD with Calligraphy trim — in the exterior and interior color I wanted to boot...and they handled the entire process with professionalism, transparency, and attention to detail. They were proactive, responsive, and clearly committed to making sure everything was done right, not just fast. What stood out most was how flawlessly the purchase and delivery were executed. No surprises, no pressure, no wasted time — just clear communication and follow-through at every stage. It’s rare to find a team that combines deep product knowledge with genuine customer care, but James and Brian absolutely do. If you’re looking for a dealership experience where you feel respected, informed, and taken care of — especially for a high-demand vehicle — ask for James Haynes and Brian Quach. I couldn’t be happier with my new Palisade and the experience they provided. Highly recommend!!”

“I was searching far and wide for a very specific 2026 Hyundai Palisade (color, trim, and hybrid model, etc.), and I finally found exactly what I was looking for at Cool Springs Hyundai. That same afternoon, I received a call from Michael Brown, and we worked out a deal by that evening over the phone! He went above and beyond to make sure I got the car I wanted, even though it was in high demand. I drove a couple of hours to pick it up the next day, and during that time, several people had called asking about the same vehicle. Michael and his team kept their word and held the car for me, which meant a lot. Their professionalism and integrity really stood out. The finance folks were awesome as well! The entire experience was smooth from start to finish. Communication was excellent, every question I had was answered, and Michael made the process completely stress-free. I truly appreciated his patience and attention to detail. I absolutely love my new Palisade. It’s a beautiful vehicle, and I couldn’t be happier with my purchase. I would definitely buy from Michael Brown and Cool Springs Hyundai again. Thank you for making my car-buying experience such a positive one.”

“Terrence is a wonderful human being as well as sales person 10+! I have never had a stress free car purchase in my life. Terrence however was not only able to make my purchase not just carefree but enjoyable. I would recommend him to my family and friends hands down! So if anyone is looking to purchase a car, Terrence Madondo at Cool Springs Genesis is the one to ask for!!”

“We dealt with Rahsaan, Mark, and Mike. All three were amazing!! This was the first time that we’ve experienced car salesmen that were not pushy and honest. We had an arrangement where we traded in one vehicle and we purchased two vehicles. We had so much fun trying to surprise our teenage son with his first car and everyone was excellent. We will most certainly be back for future purchases with this company!!!”