Planet Chrysler Jeep Dodge Ram

“My husband and I were looking for a dealership known for transparency and honesty, and after reading so many great reviews, we decided to visit. We had been to eight different dealerships before, and each one was a horrible experience, but this one was completely different! Rob Dirks was genuinely honest and made the entire process the easiest and most pleasant car-buying experience we’ve ever had. Buying a car with him was smooth, straightforward, and truly enjoyable. We highly recommend him and this dealership!”

“I was referred to Mike Power at Planet Chrysler Jeep in Franklin, MA by a personal friend who had a fantastic experience with him—and now I can say I completely understand why. From the moment I met Mike, he was personable, kind, and incredibly knowledgeable. He took the time to walk me through every feature of the Jeep Wrangler 4xe, many of which I didn’t even know existed. Mike is a true expert, and he made sure I felt confident and informed throughout the process. What really set Mike apart was how much I genuinely felt he was advocating for my best interests. The pricing and negotiation process—which can be stressful elsewhere—was smooth, fair, and transparent. He never made me feel pressured or uncomfortable, and I truly believe he worked to find a deal that was right for both me and the dealership. That kind of honesty and integrity is rare. Mike made the entire purchase process easy and enjoyable. And as a bonus—he has some amazing stories! Be sure to ask him about the story behind his email address. It’s a classic. If you’re buying a vehicle, go see Mike Power. You’ll be in excellent hands.”

“Extremely disappointed with the service department. I brought my truck in for a camshaft job due to a failing lifter and was told it would take three days. It was over a month when I got the truck back. The cp3 plate cover was loose to point of falling off and missing a gasket causing 3 quarts of oil leaking down the front of the motor under the truck and a huge puddle in my driveway. Communication has been terrible throughout. I constantly had to chase updates, and when I did get someone on the phone, I was fed vague excuses like “we hit a snag” or “it’s in the installation process.” At one point, they broke a tool and had to wait for a replacement. Then, unbelievably, they dropped a lifter into the oil pan, causing even more delays. Photos of my truck during service showed tools scattered everywhere, parts laying all over, greasy fingerprints all over a one-year-old vehicle. Parts laying on my leather bed cover and one side of my truck is completely deep clear coat scratches I knew they weren’t there before I brought it. The front fender on the top has an area of deep scratches that look horrible. When I raised concerns, they said it would be sent to reconditioning which clearly did nothing. All they did was wash the truck. They consistently overpromised and underdelivered. I was told “end of the week” multiple times, and it never happened. It’s obvious they lack attention to detail, care, and integrity. This was my first and last time trusting this dealership with my vehicle. If you value your time, your money, and your vehicle, I recommend you go anywhere else.”

“Long time customer of planet service which is absolutely excellent. This weekend I had my first purchase experience with Planet. I picked up a 2025 Wagoneer S. Rob Dirks was my salesman and can honestly say it was the easiest and most enjoyable experience I’ve ever had at a dealership. He was very upfront and honest. Him as well as the planet team really strives to get their customers a great deal. Thank you Rob!”

“Easy in and out experience as always. Highly reccomend purchasing / leasing from Planet. Mike Power was our salesman and made the experience painless. Got to meet Harvey the Internet Salesman (what a funny guy) ! The sales Manager Dan came out to talk with us, also a great guy. And Josh wrapped it all up for us in the Finance office. I’ve been to many dealerships and can say that Planet didn’t push us at all to do anything and made the experience much easier than the rest! Thanks you to the Team at Planet!!”