
Google Customer Reviews
Rachel Ortiz
Jan 30, 2026
Rating:
“I had an excellent service experience at Hiley Buick-GMC Fort Worth. Brain Crawford, the General Manager, helped me get my appointment set up, and my service advisor, Manuel Quintero, was absolutely outstanding — truly better than terrific.
The entire process was seamless from start to finish. My service was completed in a timely manner, and I received not only a comprehensive report but also a detailed video walkthrough explaining the work performed and recommendations to help maintain the lifespan and care of my truck. That level of communication and transparency really stood out.
What impressed me even more is that I did not purchase my vehicle from their dealership, yet they treated me with the same care and professionalism as if I had. Exceptional customer service all around.
I will definitely be returning and highly recommend their service department in Fort Worth.”
D Hardy
Jan 19, 2026
Rating:
“Chris Pingel did a great job staying in gaged to get the the deal done. All employees seemed very polite and professional.
I love my new truck!”
Saiyan Elite
Jan 9, 2026
Rating:
“Amazing customer service! We had Chris Pingel, great Salesman. He was very straightforward, no bs, he gave my wife and I plenty of space to talk over the sale and pricing. Chris didn’t make us feel rushed at all. Highly recommended especially for used vehicles. Finance personal was easy to work with, very detailed, and again no BS just straight forward to the point. Great place. Glad I got my truck from this location.”
Gage Sinku
Nov 14, 2025
Rating:
“I had one of the best experiences at the dealership here at Hiley. I bought a used truck from Chris Pingel. There wasn't the typical back and forth stressfullness. I told Chris what I wanted and he got it done every step of the way. Going into finance was a breeze. Ron didnt try to sell me a bunch of add ons, he understood what I wanted and we got the paperwork signed. I am very pleased with this car buying experience and highly recommend Hiley GMC.”
Shannon Anderson
Aug 28, 2025
Rating:
“These guys are fantastic. I got my first Subaru 2 months ago, and it’s been awesome! Anthony, Antonio, and Connor were a pleasure to work with. And I wasn’t an easy customer. But they worked with me and we came to an agreement that I could work with. Since then I’ve taken it in once for a couple of minor fixes, and Ashton took great care of me. I was there for about 3 hours while they updated my software. I was able to get some personal work done in their very comfortable waiting area that had a perfect bar table with plugs for laptops. 10/10 recommend going to Hiley!”