
Google Customer Reviews
Michael Rao
Mar 7, 2026
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“I recently purchased a 2025 Cadillac LYRIQ from Val Ward Cadillac, and I can say without hesitation that it was the best car-buying experience I’ve ever had.
In my 60-plus years, I have purchased many vehicles, but this was by far the least pressured and easiest process I have ever encountered. Our salesperson, Jose, was absolutely fantastic. He and the rest of the team are wonderful people who truly take their time to clearly explain every feature and detail of the vehicle.
There was no high-pressure sales tactic at all—just a smooth, professional, and genuinely pleasant environment. If you are looking for a new vehicle and want to be treated with respect and patience, I cannot recommend Val Ward Cadillac and Jose highly enough. A truly wonderful experience!”
Monty Gomez
Mar 7, 2026
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“I want to commend this dealership for an amazing team. Great customer service all around in the used sales department. From the Sales Manager to Jeff who sold me the vehicle and the Finance manager. All did a fantastic job taking care of me and selling me a vehicle. Highly recommend this dealership for all your Cadillac needs and purchases.”
Brandon
Mar 1, 2026
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“We recently leased our new Cadillac Lyriq from Val Ward Cadillac and had an outstanding experience from start to finish.
Jose Villar, the New Car Sales Manager, handled the numbers with professionalism and transparency; and gave us an exceptional deal. The process was efficient, straightforward, and completely pressure-free.
Julio Martinez was exceptional. He thoroughly educated us on everything EV-related and made sure we felt confident with the Lyriq. Even after the sale, he continued providing outstanding customer service; staying in communication, answering questions, and ensuring we were completely satisfied.
Lisa Bronson, Business Manager, was transparent, professional, and friendly. She carefully walked us through all of our options while working with the bank to secure a great lease. The finance process was smooth and stress-free.
The entire team made this a seamless, professional, and genuinely enjoyable experience. Highly recommend.”
William J. Small LUTCF
Jan 24, 2026
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“I called up on a Saturday and dealt with a salesman named Justin Crusel. He answered all my questions. I made a reasonable offer on a beautiful 2018 Corvette. Justin and his manager accepted my offer, got me great financing at a low interest rate and had the car delivered 800 miles away within a week. Amazing customer service from Justin and a great dealership. I will be buying an escalade there in the near future.”
Chazz Ward
Jan 22, 2026
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“Easy experience, friendly and professional. Jeff Miller was kind hearted and made you feel like family throughout the whole process! We have purchased two vehicles there!”