Stateline Chrysler Jeep Dodge Ram Fiat

“I would like to take a moment to recognize the outstanding service provided by the manager who helped guide me into the right car, Julian Gray. From the very beginning, Julian was incredibly helpful, patient, and attentive to my needs, taking the time to truly understand what I was looking for rather than rushing the process. His knowledge was impressive, as he was able to clearly explain every detail, answer all of my questions with confidence, and offer honest advice that made me feel comfortable and well informed throughout the entire experience. Julian made what could have been a stressful decision feel easy and enjoyable by being professional, approachable, and genuinely focused on helping me make the best choice. It was clear that he takes pride in his work and cares about his customers, and I am extremely grateful for his guidance and support. Because of Julian Gray’s expertise and dedication, I left feeling confident, satisfied, and very happy with my decision.”

“Over the last 2.5 years I’ve have struggled to get my current vehicle repaired and safe to drive. Alex has worked with me over all this time to get me into a safe, reliable and affordable vehicle. He kept in mind that I am on military disability with a strict budget. An opportunity presented itself and he was quick and decisive to make this dream come true for me. I’m forever grateful to him and all the staff there. I am a customer for life! Thank you and god bless!”

“We recently visited the dealership looking for a new truck. Even though things didn’t work out this time, we still had a great experience. Larry and Jarek were both friendly, honest, and genuinely tried to help us find what was best for our situation. It’s rare to find people in sales who truly care and take the time to listen, but they definitely did. We really appreciate their effort and would gladly recommend them to anyone looking for a vehicle!”

“My last experience with service unfortunately has led me to start looking elsewhere for a new family ride - not Jeep. Having owned this Jeep for less than a year, I’ve had more visits to service for recalls than oil changes. Trying to be understanding, still loving my Jeep and staying on top of my maintenance, I’ve been going to this Jeep location for all the work and also planned to get the annual oil change service. Last visit, dropped it off with the tech Allyse, and recall work that was supposed to be 2 hours led to me getting a rental since the the software fix broke something else with the software. No problem, these things happen. What was unacceptable was our baby stroller was placed under the jeep and caused damage to the frame. Highlighting this I spoke with the tech and he took pics to send to the service manager, Joey. Coming back a couple of days later, I figure they’d make it right, apologize for the damage and compensate accordingly. Talking with the service manager, Joey, he basically says that the tech laid it nicely flat under the jeep and they wouldn’t cover wear and tear. Unacceptable… I give you my car to fix for a recall, the fix takes longer than planned, I have to reschedule work to come back and get my car. You put my baby’s stroller under the jeep with all the dirt/grime on the floor and under the vehicle. Damage it. And tell me everything I’m say is ‘allegedly damaged’ I can deal with all the stuff on our jeep but 💯 will not accept damage to my baby’s stuff and any gaslighting after. I’ll just ‘allegedly’ take my business somewhere else Bright spot is the stroller manufacturer was super understanding and is working to fix/recondition our stroller Free Of Charge State line Jeep In Fort Mill gets 👎👎 UPPAbaby and their Costomer Service gets 👍👍”

“I can't say enough about Jarek, Chad, and Jeff at stateline. There can't be a better team out there when it comes to purchasing a car as well as the follow up after the car was sold! They literally did everything they said they would do and went out of the way to make sure the transaction went smooth. After I bought the car they still followed up on everything and ensured I was satisfied with everything. This is the only place to go if you want great service during and after the sale!”