Liberty Ford of Fayetteville

“I had the best experience with Liberty’s mobile service! Kayla, the service advisor, was fantastic to work with. She was responsive, professional, quick to schedule services, and very friendly. Patrick was an absolute professional as well. He thoroughly inspected my vehicle, diagnosed the issues, and explained it to me very well. I even learned a good amount along the way! I will definitely be using the mobile service again. I’ve been to a good amount of dealerships over the years & have never felt more confident in the service I received than with Liberty’s mobile service. 11/10 recommend!”

“If you’re in the market for a new vehicle, run, don’t walk, to Liberty Ford and ask for Olivia as your salesperson. She was kind, attentive, patient, easy to work with, easy to communicate with, and just all around the best experience I’ve ever had in sales. As I was getting my deal done, I texted someone that “they rolled out the red carpet for me,” and it truly felt like that, even though I was buying a used vehicle. I was treated like I was buying the most expensive vehicle on the lot, and I surely wasn’t. Olivia went out of her way to make sure I was taken care of from start to finish and made the whole process so incredibly easy that I cannot stress it enough. She picked out some vehicles in my desired trim and price range, let me review them on my own time at home with in depth descriptions and pictures, and was patient with me through every question. Most of my deal was done via text including my credit application online, it was super convenient! I was worried about my trade-in’s value but they gave me more than a fair price for that, too. I genuinely felt like I was buying something from friends instead of pushy sales people. Even the finance department hooked me up with some more peace of mind on an extended bumper to bumper warranty even though it already had a VERY generous one on a used vehicle. 10 stars out of 5 for every single person involved in this process. Kudos. The vehicle itself I am absolutely in love with and Liberty has the best prices in Cumberland County on this model (Bronco Sport) — you can fact check me on that one.”

“The diesel service advisor Ms. Markita was great to work with! Top notch service through and through, definitely gave me the wow factor as it pertains to communication and service of my F-250 KR. Looking forward to the next service and it’s a great feeling knowing my pickup is in good hands. Truly enjoyed the pickup and drop off program that Ford offers, very convenient!”

“I had a great experience at this dealership, thanks to Ashleigh. She provided excellent sales service and was incredibly accommodating with my busy schedule. She was responsive, patient, and made the entire process smooth and stress-free. I truly appreciated her flexibility and professionalism. Highly recommend working with Ashleigh if you’re looking for a great car-buying experience!”

“Outstanding customer service and professionalism. Very knowledgeable about their stock and extremely transparent through the entire buying process. They even bring your vehicles of interest to the front of the store so you don’t have to walk around the huge parking lot. Never felt pressured in any way. Their general sales manager Brian Smith who greeted us was incredible and ensured that we were left in good hands with our salesperson Marissa who was outstanding. Even the finance part was great with “D”. By far the most enjoyable car buying experience I have ever had had. Easy, quick and painless. Took my parents there the very next day and they bought one too. I knew right away no other deal would accommodate their needs the way Liberty Ford did. Can’t beat that lifetime powertrain warranty either.”