
Google Customer Reviews
Brandi Oxendine
Feb 23, 2026
Rating:
“I had an incredible experience working with Luz Ramirez at CarMax! From the moment I walked in, Luz was professional, knowledgeable, and genuinely cared about helping me find the perfect vehicle. She listened to my needs, answered all my questions, and made the entire process easy and stress-free. I couldn’t be happier with my purchase—thank you, Luz, for your outstanding service!
This was my second vehicle purchase from Carmax. I thought I had great service the first time but this time absolutely blew me away.”
Janice Jackson
Feb 19, 2026
Rating:
“I want to thank CARMAX Staff for buying back a truck that was giving me lots of problems and they allowed me to get another vehicle MR.Sanders is the best salesman I recommend him the service department was awesome (BRYONA ) in the service department she was amazing she kept me updated on my vehicle her customer service was amazing top notch and the overall all service with Store manager and Service department supervisor were so understanding helpful so kind and I recommend y’all come buy a car because they will do all they can to make you happy and please with your purchase of a car”
Jared Fentz
Feb 17, 2026
Rating:
“I had a very good overall experience here - and I can’t say enough great things about my sales representative, TK. From the moment I walked in, she was professional, knowledgeable, and genuinely focused on helping me find the right vehicle — not just making a sale.
TK made the entire process smooth and stress-free. She answered every question thoroughly, explained everything clearly. Her patience, honesty, and positive attitude truly set her apart. It’s rare to find someone who is both highly competent and such a pleasure to work with.
The car itself was in incredible condition — it looked and felt almost brand new. It was spotless inside and out, clearly well-maintained, and drove perfectly. CarMax really delivered on quality.”
Tiffany Brook
Nov 4, 2025
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“I strongly recommend Mr. Sanders. He is awesome to work with, he’s is very patient & kind. He was not pushy in any shape or form. He let us choose a vehicle of our choice, we didn’t like it & he made our return so easy. We ended up traded our vehicle in for one, returned that one, and bought a different one. He made is so easy. Thank you so much I promise you guys you will not be disappointed!!! We finally found the vehicle we are completely happy with! The process was just so easy it was unreal. Full tank of gas & cleaned up ready for us! 10/10.”
Regina Davis
Oct 16, 2025
Rating:
“The car experience was great no hassle great staff. But, more than 2 months less than 3 months later I am at auto zone purchasing a starter for my 2014 Honda CRV. Purchased the extended warranty but it hasn't been quite 90 days and I can not wait to use that already been stranded. That’s not a good look when you are only 2 car payments in. And already putting work in the vehicle 😤😤”