BMW of Fairfax

4.6 Google

Google Customer Reviews

Chris Grimelli

Feb 24, 2026

Rating:

Updating my experience after completing my purchase. The transaction required careful review on my part, and I initially had concerns about fees and Maryland tax treatment related to my insurance total loss. After further clarification, I realized some of the information I was relying on was incorrect, and the dealership’s explanation was accurate. I did step away to sort everything out, General Manager Maryam Malikyar personally stepped in to make sure the deal was handled properly. She worked with me to address my concerns, adjust the pricing to help offset fee issues, and ensure everything was clearly documented and completed correctly. I also want to recognize Arben Villa, my sales rep, who stayed engaged throughout the process, came in on his day off to finalize the delivery, and personally arranged for cosmetic touch-ups to make sure the vehicle was right. Buying a vehicle is a big decision, and I appreciate the professionalism, responsiveness, and effort from the team to work through the details and ultimately make the deal happen.

Joel Brady

Feb 24, 2026

Rating:

I had a great experience working with Alex at BMW of Fairfax. From the beginning, he was straightforward, transparent, and easy to work with. I visited a few other BMW stores, but after speaking with Alex, I knew I wanted to move forward with him. He was patient in answering all of my questions and never made me feel pressured. When I was ready to come in, he made the process quick, smooth, and enjoyable. As a first-time BMW customer, he made everything feel accessible and comfortable. Highly recommend working with Alex if you’re considering a BMW.

Jonah Kaiser

Jan 31, 2026

Rating:

Purchased my dream car, a 2020 M2 Competition, today and couldn’t be happier with the experience. From start to finish, everything was smooth, straightforward, and stress-free. Karim was an absolute pleasure to work with—knowledgeable, professional, and attentive throughout the entire process. He made sure all my questions were answered and went above and beyond to make this a great experience. Thank you!!

Rob Waters

Dec 30, 2025

Rating:

This review is specifically for the BMW of Fairfax sales department. After owning many different BMWs and brands, I decided to make my first car lease vs. finance. I reached out to numerous BMW dealerships in the DMV area for quotes on a new BMW i4 lease, and BMW of Fairfax was the only dealer to call me by phone. Nicholas Delaney was an exceptional sales associate who was professional, asked several questions to ensure we were on the same page financially and as far as desired options, and worked diligently to find the perfect BMW i4 within their dealer network. Within just a couple of days, we were able to get the car transported to BMW of Fairfax, prepped, and ready for pickup! The entire leasing experience was so easy and fast, I couldn't believe it. I also want to thank Ebrahim Farhanieh for his excellent service with reviewing all available options to protect the car. Thank you to the BMW of Fairfax staff and I highly recommend this dealer - and Nicholas Delaney - for any future BMW purchases.

Edris Mansoor

Dec 19, 2025

Rating:

I had an amazing experience at BMW of Fairfax! From start to finish, James O'Brien and Ferris Naderpoor went above and beyond to make the process smooth, stress-free, and truly enjoyable. Their professionalism, knowledge, and genuine care made all the difference. I absolutely love my new 2026 X5 and it’s everything I hoped for and more! I highly recommend BMW of Fairfax to anyone looking for a top-notch vehicle and outstanding customer service. Thank you, James and Ferris, for such a great experience!