
Google Customer Reviews
Anna Johnson
Feb 23, 2026
Rating:
“I had an outstanding experience at this dealership from start to finish. Austin, the sales manager, was incredibly reasonable, communicative, and professional throughout the entire process. He truly worked with me to make the deal come together in a way that felt fair and transparent. I never felt pressured, and he was responsive and respectful every step of the way.
Laura, my salesperson, was absolutely wonderful. She was kind, patient, and genuinely sweet, which made what can sometimes be a stressful experience feel easy and comfortable. She took the time to answer my questions and made sure I felt confident in my decision.
Frank in finance was fantastic as well. He was efficient, knowledgeable, and refreshingly not pushy. He also has a great sense of humor, which made the paperwork process surprisingly enjoyable and smooth.
Overall, this was one of the best car-buying experiences I’ve had. The entire team was professional, respectful, and a pleasure to work with. I would highly recommend this dealership to anyone looking for a straightforward, positive experience.”
Leslye
Feb 7, 2026
Rating:
“After a few visits and shopping around for the perfect vehicle, I finally found it here at Mossy VW. The staff was very thorough in helping me, responsive during all my questions. It’s a big investment so they helped me get the best deal without being pushy.
Especially thanks to Daniel from sales for helping me find the perfect mom car, the Atlas 26’. Austin, the manager for making the great deal happen. Frank from finance team for getting me the perfect coverage on my car.”
Andrew Yale
Jan 21, 2026
Rating:
“I purchased a 2026 Jetta GLI over this past weekend and I could not be happier. Austin was very receptive over email, and Natallia was so accommodating and nice during the entire purchasing process. I never felt hassled by Frank. The whole process was smooth, and I feel like my time and money was respected. I feel like I got a great deal to boot! Would definitely recommend people go to Mossy to purchase their Volkswagens.”
Daniel Guerrero
Oct 19, 2025
Rating:
“Thanks to Francisco and Frank, my wife and I were able to get a brand new car of the year! They were very helpful and incredibly awesome! They accepted us unlike other dealership where they don’t even bother working with you! They treated us as their family and I’m so grateful and thankful because of them! I totally recommend this place! Awesome people, awesome environment! Overall THE BEST DEALERSHIP EVER! THANK YOU GUYS SO MUCH! I’LL TOTALLY COME BACK AGAIN!!”
Kathryn Cook
Sep 7, 2025
Rating:
“This week I purchased an Atlas Cross sport and I’m so happy with not only the car but the service I received while purchasing the car. Both Austin and Frank were extremely professional and knowledgeable. I never felt pressured or hustled like I have in the past with other car dealerships. I feel like I was able to score both a great and fair deal. I would recommended Mossy Volkswagen Escondido to anyone looking for a new car. Thank you so much!!”