Ed Napleton Elmhurst Acura

“After a frustrating experience at McGrath Acura in Libertyville, where the advertised deal was misrepresented and the process felt misleading, we turned to Ed Napleton Acura in Elmhurst and the difference was night and day. From the moment we arrived, the team treated us with professionalism and respect. Our salesperson, Faris, was exceptional: attentive, knowledgeable, and genuinely committed to making the process smooth and straightforward. Paperwork was transparent, with no surprise fees or hidden charges. Even the General Manager came out personally to greet us, check in, and ensure everything was going smoothly. In just two hours, we left with the upgraded trim we wanted at a fair deal, plus perks that other dealerships had tried to charge extra for. Ed Napleton exemplifies what a well-run, customer-focused dealership should be. For transparency, professionalism, and integrity, this is the place to go.”

“My very 1st car was bought from this company a few days ago. I strongly can say that I did not make a wrong choice by choosing this dealership. I had an amazing experience here. The staff went above and beyond to make sure I found the perfect 1st vehicle for me and within my budget. A big thanks to the sales man Drinor who made everything possible to get the car I dreamed of. He made everything possible to make sure I get every request I wanted. I appreciate how clearly he answered all my question, details by details. Also thank you to the finance team for making it possible for me to get to my within budget. The process went really smoothly and transparent. Overall they exceed my expectation specially this is my 1st car.”

“Took my brother’s car here to get serviced. Everyone here was great. Samantha checked me in and was very helpful. Since the car was older, Ethan another service advisor also helped me a lot with what exactly some parts were called and what needed to be done. Both of these advisors did a great job with helping me. I will definitely be coming back for my next service.”

“I had an incredible experience purchasing my 2026 Acura Integra! From start to finish, the entire team was amazing. Big thank you to Daniel the sales person he was patient, knowledgeable, and made the whole process smooth and stress-free. A huge thank you to Chris, the finance manager, for being so kind, helpful, he truly made everything easy to understand. And a big, big amazing thank you to Steven, the sales manager for providing me with the best care possible. His professionalism and genuine kindness really stood out. Also, thank you so much to Martyna for recommending that I come here—I’m beyond grateful I did. Truly amazing people all around. I couldn’t be happier with my new car and this experience. Highly recommend!”

“I came to this dealership a month ago right after having a horrible transaction at a different dealership so of course I was on edge… My sales guy Owen was awesome. He kept me calm informed and he really paid attention to what I was saying I needed…. I got a Nissan Pathfinder at a great price and it runs so good. My family is very happy with the purchase…. I definitely plan to come back in spring 2026 to get my next car from them.. I will add that they do need to offer customers more money for their trade-ins that would help customers get out of their older cars that they no longer want…”