Elk Grove Honda

“***NEED MORE SHUTTLE DRIVERS*** On August 4, 2025 I had to take my car into the dealership for a recall. My appointment was at 7:30am and the work was completed at 2pm. Why did I have to wait for TWO LONG HOURS (4pm) for a shuttle to come and pick me up from my house to go get my car from the dealership?!? When I called 3 times for the status of my driver I was getting the run arounds. Shuttle services should be extremely important as a car sales man, mechanic, front desk personnel or anyone that is apart of the shop. With less shuttle drivers customers are late for their daily routine! Made me late for work. The young Asian driver was a great employee whom I interacted with during my visit. Very professional, kind, and understanding to my needs. He did his job very well! Other than having to wait so long. I am extremely unhappy with this part of their customer service! Please provide more shuttle drivers for your company!!!!”

“Absolutely thrilled with the service at Elk Grove Honda! I brought in my car after an accident, and the team went above and beyond to make it look brand new again. From the moment I walked in, everyone was professional, friendly, and clearly passionate about their work. What really impressed me was the level of teamwork. You could tell the staff worked like a well-oiled machine , from the estimator to the technicians and painters, everyone communicated seamlessly to get the job done right and on time. They kept me updated throughout the process and made sure every detail was perfect before handing the car back. The quality of the repair is outstanding. You’d never know the car had been damaged. The car looked brand new like the day I first drove it off the lot. I’m so grateful for the care and effort they put into their work. Highly recommend this shop if you’re looking for expert craftsmanship and a team that truly cares!”

“I recently purchased my brand-new 2025 Honda Civic Sport Sedan in Crystal Black Pearl, and I’m absolutely thrilled with the entire experience at Elk Grove Honda. From start to finish, the team made the process seamless, stress-free, and enjoyable. A huge shoutout to Sinclair for helping me through the sale. Sinclair was incredibly patient, knowledgeable, and took the time to answer all my questions. The whole team made me feel comfortable and confident in my decision, which is so important when making such a big purchase. I also want to thank Raymond and Minh for their exceptional support. They were friendly, professional, and went above and beyond to ensure everything was taken care of. Their attention to detail and genuine care for customers truly stood out. The dealership itself was clean, organized, and had a welcoming atmosphere. The entire team worked efficiently, and I never felt rushed or pressured. It’s clear that Honda values their customers and strives to provide a top notch experience. Driving off the lot in my new Civic was such a satisfying feeling, and I know I made the right choice thanks to the amazing team at Elk Grove Honda. If you’re looking for a dealership that truly cares about their customers, look no further. I highly recommend Elk Grove Honda to anyone in the market for a new vehicle! Thank you, Sinclair, Raymond, and Minh, for making this such a positive experience. I’m thrilled with my new car and will definitely be returning for future purchases and service!”

“This was my first experience purchasing a car, and I'm very glad to have done it through Elk Grove Honda. Other dealerships I went to did not have my best interest in mind; They wouldn't keep their promises on their pricing, and would lie about having the car avaliable on the lot. At Elk Grove, they made everything so easy. They were honest and helpful through the entire process. They always kept their word! Luis was incredibly responsive when we had questions, and Saynt was very thorough when explaining our deal. Would definitely recommend going here for good prices and a stress-free process!”

“Here for my normal maintenance work on my Accord. Service was ok but the technician (Nguyen) is very annoying and acting he knows everything and not even listening as I tried to explain my cars issues . Any, the service technician 👩‍🔧 Wait time is typical around 1-2hrs long but ok since not too busy when I got here . Lastly, no coffee, very disappointed, need to fixed the coffee machine asap la. I would not recommend this place for future service.”