Elk Grove Chrysler Dodge Jeep Ram

“Came in for 2 issues I had gas cap wouldn't open and won't fuel properly on a 2025 Wrangler. They mentioned that they could address the recall as well so I agreed. I was told I could only have the rental for 5 days and the car was at the dealer for 7 days. I was texted that everything was done and that gas cap was working. When I came back gas cap wasn't working and only thing done was the recall. When I asked why I was told it was working she said thats what the tech told her. When pressed further I was told that I would need to replace the battery terminal, then the battery for them to diagnose why the cap won't open. I asked to have something in writing that if I paid for both that they would start diagnosing and she couldn't do that. I ended up having to pay out of pocket for diagnostic with another mechanic for a vehicle under warranty. In summary came in for 2 issues, both were ignored and seems like they only wanted to do the recall and lied about fixing the jeep for me to come and pick it up. Do not recommend coming here if you want something done.”

“I'm going to start this off with praising my salesman I had Aaron Clemons, he is one of the best that I have had the pleasure of working with, from the multiple vehicles I have purchased at that dealer he was by far the best. 5 stars for him hands down no questions asked. Now to the bad part their sales Managment, recently I tried to go in to get out of a ram 1500 that I had, I know I owed way more on the trade and gave all the options that I had was willing to put as much money down as possible to help (7k) . I was absolutely disgusted with the very low offer that I was given on the truck (31k) which was 7 thousand dollars lower that both Tesla and CarMax (38k) Kinda crazy how it would line up that the trade would match up like that with my down payment In addition when my credit was ran to start the deal I asked for what it ran at and I was denied my own information. since no deal was being made. Elk Grove dodge has always been my go to dealership and I always recommend them to anyone looking to get a new vehicle. Not anymore.”

“Purchased a vehicle from Elk Grove Jeep dealership. Worked with Marino Vecchioli on the purchase. He made the purchase very smooth and accommodated my needs and delivering the vehicle. Excellent job on his side and the staff around him.”

“My husband and I bought our first truck from Vettel and had the best experience. He was extremely professional, knowledgeable, and answered all of our questions. He took great care of us from the moment we walked in to the moment we left. We also had an excellent experience with Prince in finance. He got us the best possible deal while ensuring we had all of the warranties we had requested. We will definitely buy from Elk Grove CDJR again in the future! Thank you so much!”

“Great dealership, helped us out and went above and beyond. We purchased a new 2025 ram 3500 tradesman two months ago and decided we needed a 3500 dually tradesman. Travis and Browning got us the truck we wanted at a great price. We will definitely back for our next purchase. Thanks guys! Also, I want to say I had an issue with our first purchase and reached out to the GM Marino, he responded promptly and got our concerns addressed right away. We are very happy with our purchase and are looking forward to doing business in the future with Elk Grove Dogde. Travis, Browning, Sam, and Chris were a great team today.”