Shamaley Ford

“We just purchased a 2025 Ford Bronco Sport Heritage Edition from Shamley Ford, and I can honestly say this was one of the best car-buying experiences we’ve ever had — all thanks to Luis. From the moment we walked in, Luis was professional, knowledgeable, and genuinely focused on helping us. He went above and beyond every step of the way — answering all of our questions, making sure we understood every detail, and working hard to get us a deal we felt great about. There was zero pressure, just honest communication and real effort. The Bronco Sport Heritage Edition is exactly what we wanted, and Luis made the entire process smooth, efficient, and stress-free. He treated us like family and made sure we drove off confident and excited. If you’re looking for someone who truly cares and will go the extra mile, ask for Luis at Shamley Ford. We couldn’t recommend him more highly!”

“Group 1 Ford took care of me and my family and made the purchase process painless, except for some technology glitches they eventually solved. Mr. Carlos Carranza helped us get the numbers right and the finance part was efficient and satisfying. See you all again for our next child’s car purchase.”

“For over three decades and over 20 vehicle purchases, Shamaley Ford (Now Group 1 Ford) has been my family’s choice for a reason. Their commitment to customer service is unmatched. I am incredibly grateful for the experience I had this past week. Ralph and Victor are fantastic to work with, and Mr. Roth in Finance went the extra mile to make things happen. The work you did has truly changed things for me. We will continue to come back time and time again because of people like you.”

“Excited to join the Ford family with our new Ford Bronco Raptor from Group 1 Ford El Paso! From start to finish, this was the car-buying experience I wish everyone could have. What made the difference? Javy Martinez, my sales professional, set the bar high. His approach was refreshingly pressure-free while demonstrating deep product knowledge. Despite my heavy travel schedule, he consistently answered calls and sent detailed photos whenever I needed them even accommodating my wife's test drive on her own timeline. He went above and beyond on my trade-in negotiations and kept everything moving smoothly. The paperwork? Fast, clear, and transparent. No hidden surprises or pressure to add unnecessary extras. When do you actually see a GM on the floor, listening to customers and removing barriers? Charlie Hassoun does exactly that. After years of dealing with a local Chevy dealership that didn't keep their promises, this hands-on leadership approach was a breath of fresh air. What impressed me most was learning about Group 1's dedication to our military community. I was introduced to them by Army Veteran and EPVRA President Darell Mond, and their commitment to serving those who served is evident in everything they do. If you're looking for a vehicle in El Paso, I highly recommend Group 1 Ford El Paso and specifically ask for Javy Martinez. Their reputation for honest, professional, and customer-focused service is well-earned. Thank you Charlie Hassoun and Javy Martinez for an exceptional experience and for welcoming us to the Ford family!”

“Alberto from sales and Mario from service are amazing. They helped me a lot with my new car. Alberto made sure I was happy with my payments and found me the perfect car. Mario has gone above and beyond on helping me with my new parts and servicing of my new car. I recommend all my family go to Group 1 Ford, whether it be to buy a new car with Alberto or getting their car serviced with Mario.”