Giles Volvo Cars El Paso

“Absolutely wonderful experience from beginning to end. Heber guided me through the process without pressure and was very accommodating with all of my questions. David made the financial portion with document signing effortless and explained everything clearly. So happy!!! 10/10 experience.”

“Have had nothing but amazing experiences at Giles Volvo. Today I brought my XC90 in for services, and while waiting went to make a coffee. Unfortunately the machine was down and was pending repairs, but was quickly offered a cold soda or water. Not a big deal right? Well 10 minutes into my wait a gentleman employee walked up with a coffee for me from Starbucks because he knew that I initially wanted a coffee. How amazing and thoughtful! This truly shows they go well above and beyond what is ever expected. Keep up the amazing customer service guys!!.”

“I had the pleasure of working with Cameron Casillas (Sales) and David Esparza (Finance) at Giles Volvo Cars in El Paso, and I couldn't be happier with my experience. Initially, I was interested in a lower priced vehicle in San Antonio. Still, Cameron and David worked with me to reach a fair compromise and put together one of the best deals I've ever received. They made the entire process smooth and ensured it was a win-win for everyone involved. They helped me secure GAP insurance and additional coverage, which gave me real peace of mind. What stood out most was their approachability; they were never pushy, and I felt comfortable discussing my concerns. They addressed every single one of them. They even agreed to fix minor defects and arranged to have the fully detailed Wagoneer delivered to my home. During the financing process, David went above and beyond by walking me through the numbers and percentages, ensuring I could make the best decision for my family. His expertise saved us over $4,600 in interest that could have accumulated over time. That’s a difference I won’t forget. I can honestly say I couldn't ask for a better team. Thanks to Cameron and David, I am now the proud owner of a 2022 Jeep Wagoneer Series 2. I look forward to doing business with them again, hopefully sooner rather than later! I highly recommend Giles Volvo Cars El Paso if you're looking for professionals who genuinely care about their customers.”

“We had a great experience at Giles Volvo in El Paso. Our salesman, Javier Serrano, was patient, professional, and never pushy. He really took the time to work with us, answer our questions, and make sure we felt comfortable throughout the whole process. We never felt rushed or pressured into anything, and by the end of it, we left completely satisfied with our purchase. It’s rare to feel that taken care of at a dealership. Highly recommend Javier and the team at Giles Volvo!”

“Lifesavers on a Road Trip! We were passing through El Paso on a long road trip when our check engine light came on—never a good feeling, especially far from home. We pulled into the service department at Giles Volvo hoping for help, and they absolutely delivered. From the moment we arrived, Ruben and Jessica were kind, professional, and incredibly understanding of our situation. Even though we didn’t have an appointment, they squeezed us in quickly. They ran diagnostics right away and explained everything clearly. Thankfully, it turned out to be a minor issue, and they had us back on the road in no time. They treated us like regular customers, not just travelers passing through. It made a stressful moment so much easier, and we’re extremely grateful for their honesty, efficiency, and hospitality. If we lived nearby, this would definitely be our go-to service center. Highly recommend!”