Giles Volvo Cars El Paso

“Exceptional vehicle purchase experience! My family and I have purchased many vehicles throughout all dealerships in El Paso and our experience at Giles Volvo at El Paso surpasses all our other experiences. From the moment we arrived, we felt extremely welcomed. Not to mention, we arrived before Thanksgiving holiday and the customer service provided was phenomenal. Our salesperson, Roberto Ostos was finalizing another purchase and Mr. Hafid Abdelmoula, Managing Partner did not hesitate to jump in to assist. They both were very extremely helpful and humble. We did have a slight matter that with no doubt, was handled very professionally by Mr. Hadid. As someone born and raised in El Paso and our community values, I pride in being a customer from Giles Volvo at El Paso that is a positive asset to our community. My family and I definitely look forward to returning to purchase future vehicles at Giles Volvo at El Paso. They will always be my first choice when searching to purchase a vehicle. Thank you for everything!”

“We stopped by “just to look” -didn’t think we’d actually buy but we did. Volvo speaks for itself and we were sold with all the safety standards. Javier Serrano was a great salesman- he answered our questions and took his time with us. The whole experience was smooth and easy- so happy with our purchase!”

“Absolutely wonderful experience from beginning to end. Heber guided me through the process without pressure and was very accommodating with all of my questions. David made the financial portion with document signing effortless and explained everything clearly. So happy!!! 10/10 experience.”

“I had the pleasure of working with Cameron Casillas (Sales) and David Esparza (Finance) at Giles Volvo Cars in El Paso, and I couldn't be happier with my experience. Initially, I was interested in a lower priced vehicle in San Antonio. Still, Cameron and David worked with me to reach a fair compromise and put together one of the best deals I've ever received. They made the entire process smooth and ensured it was a win-win for everyone involved. They helped me secure GAP insurance and additional coverage, which gave me real peace of mind. What stood out most was their approachability; they were never pushy, and I felt comfortable discussing my concerns. They addressed every single one of them. They even agreed to fix minor defects and arranged to have the fully detailed Wagoneer delivered to my home. During the financing process, David went above and beyond by walking me through the numbers and percentages, ensuring I could make the best decision for my family. His expertise saved us over $4,600 in interest that could have accumulated over time. That’s a difference I won’t forget. I can honestly say I couldn't ask for a better team. Thanks to Cameron and David, I am now the proud owner of a 2022 Jeep Wagoneer Series 2. I look forward to doing business with them again, hopefully sooner rather than later! I highly recommend Giles Volvo Cars El Paso if you're looking for professionals who genuinely care about their customers.”

“We had a great experience at Giles Volvo in El Paso. Our salesman, Javier Serrano, was patient, professional, and never pushy. He really took the time to work with us, answer our questions, and make sure we felt comfortable throughout the whole process. We never felt rushed or pressured into anything, and by the end of it, we left completely satisfied with our purchase. It’s rare to feel that taken care of at a dealership. Highly recommend Javier and the team at Giles Volvo!”