Mercedes-Benz of El Cajon

“I walked in to Mercedes Benz of El Cajon, with a very specific vehicle in mind to purchase. T was AMAZING, she did not dilly dally and was straight to the point pulling the keys and taking me on the test drive. She was extremely respectful of my time and very personable. My visit was completed in approx. 3-4 hours, all of my previous experiences of sitting in a dealership unattended left a bad taste for in person purchases. T has set the bar high for my next purchase fortunately it will very likely be with her.”

“I am a retired US Army Soldier going through a Mid Life Crisis.When it came down to buying a vehicle I had a choice between a Porsche or a Mercedes Benz. Teynel “T” Jones my Sales Specialist gave a plethora of options and selections. She is the right person that helped me find the right vehicle. Very professional, patient and passionate about her job. She was even willing to break it down Barney Style so this Old Soldier can understand and feel at ease in making the right decisions. I thank her and Mercedes Benz of El Cajon being a honest friend and making me a loyal customer for life.”

“Thad an absolutely incredible experience at the Mercedes dealership thanks to Paul Amini! He was professional, knowledgeable, and genuinely went above and beyond to make the process smooth and enjoyable. Paul answered all my questions, made me feel confident in my decisions, and treated me with the utmost respect. Honestly, he's the best - he deserves a raise and recognition for his outstanding work. If you get the chance to work with Paul, you're in the best hands! He helped me get my dream car so quick and efficient and was extremely responsive which is so important. He genuinely cares about his clients.”

“I recently purchased my first Mercedes and had the absolute pleasure of working with Natalie and her team. I can’t thank Natalie enough for her patience, kindness, and willingness to help throughout the entire process. She truly went above and beyond to make this experience special for me, and I’m so grateful to everyone involved for making it happen. Natalie, you are amazing at what you do, and I hope you continue to receive all the customers and sales you deserve. Thank you again for everything! Hugs, Mattie”

“I recently had an outstanding experience with the service team at Mercedes-Benz of El Cajon, thanks in large part to JR Arango, Juan Carmona, and Jerome. Despite unexpected challenges that were out of everyone’s control, they handled my vehicle with the utmost care, professionalism, and respect. Their dedication to customer satisfaction truly stood out. The team ensured my car was serviced efficiently, and I was amazed by their attention to detail and commitment to excellence. As a bonus, I was provided with a beautiful loaner vehicle, making the process seamless and stress-free. Because of this five-star service, I wouldn’t hesitate to make the 6-hour drive again when it’s time for my next Mercedes-Benz upgrade. This dealership has earned my trust and loyalty, and I highly recommend them to anyone seeking top tier care for their vehicle. Thank you, JR, Juan, Jerome, and the entire MB El Cajon team, you’ve set the bar incredibly high!”