
Google Customer Reviews
Amanda Casey
Mar 2, 2026
Rating:
“I had a great experience when I brought in my car to get serviced! My service advisor, Jr, made the appointment very seamless! He was very professional, helpful, and personable! My car was ready within 3 hours with no issues. I really appreciated how they updated me via text throughout the process so I stayed informed throughout the visit as I was away running errands. When I returned for my car it was spotless and ready for my trip back home.”
Monica Martinez
Feb 28, 2026
Rating:
“I had such a wonderful experience working with Daniel Romero while purchasing my first Mercedes. From the moment I walked in, Daniel made the entire process feel smooth, comfortable, and genuinely enjoyable. Trading in a car can usually feel stressful, but he made everything clear, easy, and transparent from start to finish.
What I appreciated most was how heard and respected I felt throughout the process. Daniel took the time to listen to what I wanted, answered every question patiently, and never made me feel pressured. He truly cared about helping me find the right fit, not just making a sale.
On top of that, he and the team were able to get me a deal that exceeded my expectations. The level of professionalism, kindness, and attention to detail made this the best car buying experience I have ever had.
If you are looking for someone who will make the process easy, honest, and enjoyable, I highly recommend Daniel Romero at Mercedes, El Cajon . Thank you for making my first Mercedes experience such a memorable one!”
Dani Washington
Feb 26, 2026
Rating:
“Cesar Lopez- 5 Stars!!!
My second car-buying experience, purchasing a vehicle from Mercedes-Benz of El Cajon was exceptional from start to finish. The sales representative Cesar provided a true white-glove experience—professional, knowledgeable, and attentive without being pushy. He walked me through the premium features, performance options, and advanced technology with confidence and clarity. The showroom atmosphere felt upscale, and he made sure every detail—from the test drive to the financing process—was seamless. He even followed up after delivery to ensure I was fully satisfied. It truly felt like a luxury experience that matched the vehicle itself.”
Marcia Villalba
Feb 20, 2026
Rating:
“Hands down the best Mercedes dealership in San Diego. Andrea was incredible to work with. He was professional, patient, and made the entire process feel easy and stress free. The finance team was also amazing and made everything smooth and clear. I absolutely love my car and could not be happier. Highly recommend asking for Andrea!”
Alexa G
Jan 21, 2026
Rating:
“I wanted to take a moment to leave a review about our recent experience at Mercedes-Benz. Our sales associate Frank andrade was absolutely amazing—very knowledgeable, patient, and genuinely helpful throughout the entire process.
He took the time to understand our budget and worked with us to find the best possible option, doing everything he could to make it work without any pressure. We truly appreciated his honesty, professionalism, and dedication to making sure we felt comfortable and confident with our decision.
Overall, it was a great experience, and we’re very grateful for the excellent customer service we received. Highly recommend working with him if you’re looking for someone who truly has your best interest in mind.
Thank you again!”